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AVOXI

by AVOXI

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Provider Details
Starting Price
US$19.99/Monthly/User
Pricing Details
Talk to sales at: (800) 462-8694
Avoxi reviews

AVOXI Reviews, Features & Pricing

About AVOXI

AVOXI is your global communication partner, offering cloud-based virtual phone numbers and contact centre solutions to businesses worldwide. With options like local DID, toll-free, UIFN, and vanity numbers across over 150 countries, we empower your business to connect seamlessly with customers globally. Our platform simplifies call management with features like IVR, call routing, and voicemail transcriptions and enhances customer service by enabling personalized employee accounts and real-time call monitoring.

AVOXI Features

AVOXI offers the following features:

  • Web Application and Mobile Interface: Utilize AVOXI's browser-based interface and mobile application to easily engage with customers using devices your team is already familiar with. This feature allows for seamless customer engagement and setup of agent workspaces wherever needed, ensuring flexibility and efficiency in operations.
  • SIP & Integrations: Enhance your inbound and outbound communication capabilities by integrating AVOXI with existing phone systems. With simplified SIP connectivity, businesses can easily integrate their PBX, CCaaS, CPaaS, UCaaS, and other systems, enabling intelligent routing rules and real-time performance monitoring. This upgrade to VoIP service ensures a more robust and versatile communication setup.
  • Programmable Voice: Leverage AVOXI's reliable voice APIs and webhooks to build, automate, and scale your communication processes directly within your applications. This feature allows for enhanced operational efficiencies and expanded international reach, offering better control over communications with a programmatic approach to voice services.

AVOXI Plans and Pricing

The AVOXI pricing structure is given below:

Launch- US$0 per user per month

  • Minimum #1 of Users
  • Minimum 1 Phone Number Per Plan
  • Number Starting Price Per Month
  • Unlimited Concurrent Calls
  • 1 Year Data Storage
  • Automatic Virtual Attendent
  • Call Recording & Storage Services
  • Voice Recording Storage
  • Call Insights

Contact Plan- US$19.99 per user per month

  • Minimum #3 of Users
  • Minimum 1 Phone Number Per Plan
  • User Set Up and Controls
  • Instant SMS to Email
  • Salesforce Integration
  • US/Canada Unlimited Local Calling
  • Number Porting Automation
  • Voicemail Transcription Delivered to Email
  • Order Status & Document Management
  • Call Queuing
  • Agent Webphone
  • VIP Calling
  • (ACD) Routing
  • Designated Onboarding Coach
  • Live Monitoring and Coaching
  • Call Tagging and Dispositioning
  • Real-Time Dashboards

Engaged Enterprise- US$39.99 per user per month

  • Minimum #3 of Users
  • Queue Callback
  • Live Monitoring
  • Skills Based Routing
  • Unlimited Storage

Editorial Verdict

AVOXI sets the standard for global business communications with its robust suite of cloud-based telephony services and intuitive platform, offering unparalleled flexibility and control for seamless customer engagement and operational efficiency.

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