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Nexxcom Technologies

by Nexxcom

3.9/5
Average Ratings 15 Reviews
Overall
3.9/5
Ease of Use
4.2/5
Customer Service
4.1/5
Provider Details
Starting Price
US$29.95/Monthly/User
Pricing Details
Talk to sales at: +1 (866) 943-2420
nexxcom

Nexxcom Technologies Reviews, Features & Pricing

About Nexxcom Technologies

Nexxcom Canada is a communication solutions provider specializing in wireless broadband, satellite, and private LTE networks. Their innovative services cater to various industries, ensuring seamless connectivity in even the most challenging environments. With a commitment to cutting-edge technology and customer satisfaction, Nexxcom Canada stands out as a reliable partner for comprehensive communication needs..

Nexxcom Technologies Features:

  • Wireless Broadband Solutions: High-speed internet connectivity for remote and urban areas, ensuring reliable and fast data transmission.
  • Satellite Services: Robust satellite communication options for uninterrupted connectivity in hard-to-reach locations, ideal for industries such as oil and gas, mining, and maritime.
  • Private LTE Networks: Secure and scalable LTE networks tailored to the specific requirements of businesses, providing enhanced security and performance.
  • Custom Network Design: Expertly crafted communication networks tailored to each client's unique needs, ensuring optimal performance and reliability.
  • 24/7 Support: Dedicated customer service and technical support are available around the clock to address any connectivity issues promptly and efficiently.
  • Cutting-Edge Technology: Utilizing the latest technological advancements to deliver innovative solutions that keep clients ahead in the competitive landscape.

Nexxcom Technologies Plans and Pricing

The Nexxcom Technologies pricing structure is given below:

VoIP Pricing Plan

  • Rural Residential Lines: $29.95/month

    Includes unlimited US/Canada calling, affordable international rates, online account management, local technical support, and caller ID voicemail.

  • 1 Business Lines:Starting at $39/month

    Offers advanced features for managing phone services over high-speed internet.

  • SIP Trunking:Starting at $59/month

    Provides local and long-distance calls over a single data backbone.

  • Cloud/PBX Systems:Home phone at $29.95

    and business phone at $39.95 Features conference calling and web-based administration.

Business Pricing Plan

  • Business Basic: $149.95/month

    5/5 Mbps Shared Bandwidth, 24/7 Support, Unlimited Data, No Contract, Online Billing.

  • Business Pro: $224.95/month

    7.5/7.5 Mbps Shared Bandwidth, 24/7 Support, Unlimited Data, No Contract, Online Billing.

  • Business Advanced: $299.95/month

    10/10 Mbps Shared Bandwidth, 24/7 Support, Unlimited Data, No Contract, Online Billing.

Editorial Verdict

Nexxcom Canada excels in delivering comprehensive VoIP solutions tailored for both residential and business needs. Their competitive pricing, robust features, and exceptional customer support make them a reliable choice for seamless and efficient communication services. Whether in a rural area or a bustling city, Nexxcom's commitment to quality and innovation ensures you stay easily connected.

Nexxcom Technologies Reviews Recently Reviewed!
Sort by:

Global Reach, But Technology Complexity and High Pricing Raise Concerns

2024-09-25
Talon Watson

Web Analyst

4.75/5
Overall
5/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Global reach

Cons: Premium pricing

Overall Experience:

Nexxcom's global reach has been crucial for our multinational operations, providing consistent service across various locations. However, the technology's complexity was more than our team anticipated, requiring additional training. The pricing is also higher, which may not be justified for all businesses.

The pricing can be made more affordable

2024-07-18
Henry

Engineer

4.5/5
Overall
5/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer support

Cons: Higher Pricing

Overall Experience:

The customer support team has always quickly resolved any issues we've encountered. While the pricing is on the higher end, the reliability and quality of the services were good.

The Mobile App needs attention

2024-07-19
Chloe

Engineer

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Integration with Popular Tools

Cons: Mobile App Functionality

Overall Experience:

Nexxcom's integration with our CRM has improved our customer interactions. But the Mobile App must be improved.

Excellent Support, But Limited Service Range and Learning Curve Challenges

2024-09-25
Quill Williams

Agent

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent customer support

Cons: Steep learning curve, Limited service range

Overall Experience:

Excellent customer support from Nexxcom has been a highlight. They are always responsive and helpful. Unfortunately, the service range feels limited compared to larger competitors, which sometimes hampers our options. The advanced technology has a steep learning curve, making it challenging for less tech-savvy teams.

Improvement in call quality is needed

2024-07-26
Isla Jordan

Salesforce Developer

4/5
Overall
5/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Scalability

Cons: Call Quality Issues

Overall Experience:

Nexxcom offers scalable solutions that can accommodate businesses of all sizes. Although we had occasional call quality issues, our overall experience with Nexxcom has been positive.

The setup process can be made more userfriendly

2024-07-29
Samuel Reader

Vice President

4/5
Overall
5/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Voice quality

Cons: Complex setup

Overall Experience:

Nexxcom provides reliable and high-quality voice services with low latency and clear audio. The setup process may be more complex for non-technical users.

Long-Term Contracts Need Flexibility

2024-09-06
Cedar Huggins

Technologist

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Scalability

Cons: Long-term contracts

Overall Experience: Nexxcom offers excellent scalability, which has been perfect as our company grows. The downside is the long-term contract, which feels a bit restrictive.

Hardware Dependency Requires Reduction

2024-09-10
Draven Brown

System Engineer

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Comprehensive features

Cons: Hardware dependency

Overall Experience:

I appreciate the comprehensive suite of features Nexxcom provides, but some functions require specific hardware, which can be a limitation. While the call quality is generally good, there have been occasional disruptions.

International Coverage Needs Expansion

2024-09-19
Emberly Williams

Engineer

4/5
Overall
4/5
Ease of Use
5/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: 24/7 customer support

Cons: Limited international coverage

Overall Experience:

Nexxcom's customer support is available 24/7, which is a lifesaver. However, the international coverage isn't as extensive as we need, which has been a limiting factor for our global operations.

High-Quality Voice Services with Low Latency

2024-07-29
Jackson Ben

Marketer

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Voice Services

Cons: Onboarding Process

Overall Experience:

The onboarding process was complex, but the Nexxcom team was patient and guided us through every step.

Needs Improvement in Setup Process and Peak Hour Call Quality

2024-09-03
Aurora Williams

Web Analyst

3.75/5
Overall
5/5
Ease of Use
4/5
Customer Support
2/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable service

Cons: Complex setup

Overall Experience:

Nexxcom Technologies has been reliable for our daily operations. The call quality is mostly excellent, but we did face some hiccups during peak hours. The setup was complex.

High-Performance Connectivity, But Complex Technology

2024-09-19
Cypress Johnston

Salesforce Developer

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: High-performance connectivity

Cons: Overwhelming technology

Overall Experience:

Nexxcom Technologies' robust network infrastructure ensures high-performance connectivity, which has been a game-changer for our business. However, the advanced technology was overwhelming without in-house IT expertise. The service packages are also pricy, making them less accessible for smaller businesses.

Innovative Solutions, Yet Installation Delays and Disruptions Occur

2024-09-20
Beacon Allen

Technician

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Innovative solutions

Cons: Long installation time, occasional service disruptions

Overall Experience:

The innovative solutions Nexxcom offers have helped us stay ahead in our industry. Unfortunately, a longer-than-expected installation time delayed our project timeline. We also encountered occasional service disruptions.

Customizable Services, Though Setup Complexity and Support Delays Persist

2024-09-23
Drift Tostado

Training and development specialist

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
2/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customizable services

Cons: Service disruptions

Overall Experience:

Nexxcom's customizable services are perfect for tailoring solutions to our specific needs. However, the complexity of customization made the setup process time-consuming and challenging. Additionally, their support team, while knowledgeable, sometimes takes longer to respond during peak times.

Pricing Stretches Small Business Budgets

2024-09-06
Briar Gullo

Assistant

2/5
Overall
2/5
Ease of Use
2/5
Customer Support
2/5
Features & Functionality
2/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: None

Cons: Higher Pricing

Overall Experience:

We switched to Nexxcom for its advanced features and haven't looked back since. However, the higher pricing is a stretch for our small business budget.

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