Comwave

by Comwave

3.7/5
Average Ratings 7 Reviews
Overall
3.7/5
Ease of Use
3.4/5
Customer Service
3.6/5
Provider Details
Starting Price
$32.95/Monthly/User
Pricing Details
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Comwave Business Phone Service Reviews

About Comwave

Comwave was founded in 1999. They began selling home phone service to Canadians. As the company grew, it began selling television and high-speed Internet to more counties and select regions in the United States.

Comwave VoIP System Features

  • Voice Mail access
  • Set greetings
  • Set password
  • Call forwarding all
  • Call forwarding busy
  • call forwarding no answer
  • caller ID block
  • do not disturb
  • call return
  • call waiting
  • turbo speed dial
  • Work from anywhere
  • unlimited North America calling
  • Virtual Receptionist
  • Voice mail to Email
  • Unlimited Internet
  • Cloud phone system
  • Webex phone system
  • SIP Trunking
  • call queue
  • call transfer
  • IVR tree
  • Text Messaging
  • Team chat and instant messaging
  • Screen share and whiteboarding
  • Video conferencing

Plans

Hosted Phone System

Standard-$32.95 per month

  • Mobile & Desktop App
  • Unlimited US & CAN Calling
  • Virtual Receptionist
  • Voicemail-to-Email
  • Auto-Attendant Multi-Level
  • Toll-Free
  • Team Messaging *
  • CRM Integration Capable
  • Enterprise Directory
  • Cisco Webex Calling

Essential-$37.95 per month

  • Mobile & Desktop App
  • Unlimited US & CAN Calling
  • Virtual Receptionist
  • Voicemail-to-Email
  • Auto-Attendant Multi-Level
  • Toll-Free
  • Team Messaging
  • CRM Integration Capable
  • Enterprise Directory
  • Cisco Webex Video Meetings
  • Cisco Webex Calling

Premium-$47.95 per month

  • Mobile & Desktop App
  • Unlimited US & CAN Calling
  • Virtual Receptionist
  • Voicemail-to-Email
  • Auto-Attendant Multi-Level
  • Toll-Free
  • Team Messaging
  • CRM Integration Capable
  • Enterprise Directory
  • Cisco Webex Video Meetings
  • Cisco Webex Calling
  • Group Call
  • Call Recording
  • SMS Messaging

SIP Trunking

SIP Local-$14.95 per month

  • Unlimited local calling

SIP North America-$19.95 per month

  • 500 minutes of long-distance calling to Canada and the US

SIP Global-$49.95 per month

  • 2500 minutes of long-distance calling to 45 countries
  • Pros

    • Comwave offers service to various cities throughout the entire nation.  
    • Two different mobile options are available.
    • Comwave's business services have a hosted PBX that grants access to many features.
    • The company offers hosted voice services and SIP trunking.

    Cons

    • You will pay a $50 deposit to rent the gateway used for Internet service or home phone.
    • The basic and enhanced plans do not include any allocation of minutes for nationwide long-distance calling in Canada.
    • Although there is a small fee of $12 for VoIP adapters, these ATA devices are required to allow you to connect a regular telephone to your network.

    Verdict-Editorial

    Comwave is a provider of telephone and Internet services across Canada. The company serves over 1,600 cities across the country, providing residential services and the business community with broadband services. Although Comwave now has a section of its website dedicated to providing services in the USA, most of the offers are placeholders and are not currently available.

Comwave Reviews Recently Reviewed!
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Staff is always friendly.

September 15, 2022
Ramona McKee

Financial Analyst

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy to use.

Cons: Little expensive.

Overall Experience: I have been using Comwave for years now. Staff is always friendly and helpful, if it's not fixed in a timely manner, it's fixed without any difficulties. As for pricing, I always find Comwave to be affordable.

Easy to configure platform.

September 15, 2022
Justin Ponder

Business Analyst

4/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Call quality is awesome

Cons: Customer support can take time.

Overall Experience: I've used Comwave's service for many years and the engineers always help me out when I am having problems. Plus, the prices are very low!

Great VoIP service provider

September 15, 2022
Louise Batey

Application Developer

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable wireless service

Cons: Had no issues yet

Overall Experience: Comwave is a great VoIP service provider that offers reliable wireless service and competitive pricing. I love the hours of availability and never having to worry about upgrading my plan.

I’ve been with Comwave for a month now.

September 15, 2022
John Fields

HR Manager

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Quality of service

Cons: No cons yet

Overall Experience: I've been with Comwave for a month now, and I am so happy with the quality of service I've received. Their customer service has always been quick to respond and very professional. On top of the great quality of their service, their rates are good too!

It’s almost a steal!

September 15, 2022
Jerry Armstrong

Finance Officer

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap services.

Cons: Limited feature

Overall Experience: I'm a big fan of Comwave and I've been using this service for around 2 years. It's so cheap, it's almost a steal! The staff are always easy to work with and their customer support is speedy and helpful. I would highly recommend anyone looking for an affordable, reliable IT service provider to use Comwave!

Such a marvelous service

September 15, 2022
Richard Commons

Control Specialist

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The pricing is fair.

Cons: Call quality may drop twice or thrice in a year.

Overall Experience: Comwave is such a marvelous service. I've been with them for years and they never fail to make me happy with my purchase. The pricing is always fair and reliable, the installations are super easy, and they take care of all the paperwork for you!

Pleased with their services

September 15, 2022
Tiffani Kohler

Control Specialist

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap and reliable

Cons: Features are limited

Overall Experience: I am so pleased with this service. Comwave has been my primary service provider for over 10 years, and they have never failed me. They are super reliable, and I haven't had to worry about losing my business during downtime in the past year. The pricing cannot be beat either!

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