Comwave Business Phone Service Reviews
About Comwave
Comwave was founded in 1999. They began selling home phone service to Canadians. As the company grew, it began selling television and high-speed Internet to more counties and select regions in the United States.
Comwave VoIP System Features
- Voice Mail access
- Set greetings
- Set password
- Call forwarding all
- Call forwarding busy
- call forwarding no answer
- caller ID block
- do not disturb
- call queue
- SIP Trunking
- call return
- call transfer
- IVR tree
- Text Messaging
- Team chat and instant messaging
- Screen share and whiteboarding
- Video conferencing
Plans
Hosted Phone System
CAD 32.95 per month
- Mobile & Desktop App
- Unlimited US & CAN Calling
- Virtual Receptionist
- Voicemail-to-Email
- Auto-Attendant Multi-Level
- Toll-Free
- Team Messaging *
- CRM Integration Capable
- Enterprise Directory
- Cisco Webex Calling
CAD 37.95 per month
- Mobile & Desktop App
- Unlimited US & CAN Calling
- Virtual Receptionist
- Voicemail-to-Email
- Auto-Attendant Multi-Level
- Toll-Free
- Team Messaging
- CRM Integration Capable
- Enterprise Directory
- Cisco Webex Video Meetings
- Cisco Webex Calling
CAD 47.95 per month
- Mobile & Desktop App
- Unlimited US & CAN Calling
- Virtual Receptionist
- Voicemail-to-Email
- Auto-Attendant Multi-Level
- Toll-Free
- Team Messaging
- CRM Integration Capable
- Enterprise Directory
- Cisco Webex Video Meetings
- Cisco Webex Calling
- Group Call
- Call Recording
- SMS Messaging
SIP Trunking
SIP Local-CAD 14.95 per month
- Unlimited local calling
SIP North America-CAD 19.95 per month
- 500 minutes of long-distance calling to Canada and the US
SIP Global-CAD 49.95 per month
- 2500 minutes of long-distance calling to 45 countries
Pros
- Comwave offers service to various cities throughout the entire nation.
- Two different mobile options are available.
- Comwave's business services have a hosted PBX that grants access to many features.
- The company offers hosted voice services and SIP trunking.
Cons
- You will pay a CAD 50 deposit to rent the gateway used for Internet service or home phone.
- The basic and enhanced plans do not include any allocation of minutes for nationwide long-distance calling in Canada.
- Although there is a small fee of CAD 12 for VoIP adapters, these ATA devices are required to allow you to connect a regular telephone to your network.
Verdict-Editorial
Comwave is a provider of telephone and Internet services across Canada. The company serves over 1,600 cities across the country, providing residential services and the business community with broadband services. Although Comwave now has a section of its website dedicated to providing services in the USA, most of the offers are placeholders and are not currently available.
Very satisfied with the service.
Product Representative
Pros: Cheapest service
Cons: Little expensive
Overall Experience: I've been with Comwave for a few months now and I am very satisfied with the service. The Unlimited high-speed internet is great, it never misbehaves or slows down. What I like most is that they offer the cheapest service. They are always looking for new features to implement and I couldn't be more satisfied.
Never had any issues.
Sales Executive
Pros: Connection is always fast
Cons: No problem at all.
Overall Experience: I've been using Comwave for years now and have never had any issues with it. The connection is always fast, even during peak hours and when I'm gaming on my Xbox. The high speed internet is great for streaming videos and podcasts without any lags or buffering! And the quality of calls has never been better.
They offer great customer service.
Broadcast Engineer
Pros: High speed internet.
Cons: Calls may drop sometime.
Overall Experience: They offer great customer service, which is the reason we switched in the first place, and when we needed help finding a high-speed internet provider, they were there to point us in the right direction. I highly recommend Comwave for any of your high-speed internet needs.
Low cost for the phone line service
Cloud Security Officer
Pros: Affordable solutions
Cons: Customer service may respond late.
Overall Experience:
Comwave is the best voip provider in my area. I love how they are so reliable and have such fast speeds!
Best callers experience I’ve had.
Database Administrator
Pros: Affordable services
Cons: No issues till now
Overall Experience: I have been using Comwave for a few years now and what I can say is it has been a great service. The call quality is one of the best that I have come across.
Never had any problems with my phone service
Application Developer
Pros: Has good features
Cons: Little expensive
Overall Experience: It has nice features like voicemail-to-text and the ability to set up conference calls
The price point was lower than anywhere else
Networking Engineer
Pros: Internet is fast
Cons: No cons.
Overall Experience: I got Comwave because I needed a cheap internet service provider and it did not disappoint. The price point was lower than anywhere else and the internet is fast enough to stream my favorite show in HD quality with no lag. They also have the best customer service skills I have seen in an ISP.
Staff is always friendly.
Financial Analyst
Pros: Easy to use.
Cons: Little expensive.
Overall Experience: I have been using Comwave for years now. Staff is always friendly and helpful, if it's not fixed in a timely manner, it's fixed without any difficulties. As for pricing, I always find Comwave to be affordable.
The Limitations of Comwave’s Basic and Enhanced Plans
Vice President Marketing
Pros: Call waiting, call forwarding
Cons: The basic and enhanced plans do not allocate minutes for nationwide calling in Canada.
Overall Experience: We have used Comwave. There have been a few hidden charges, like the deposit. There was an issue with transporting our phone number from the previous provider. Comwave worked to resolve the issue.
I switched to Comwave and it has been a life-changing experience.
Broadcast Engineer
Pros: Fast and reliable.
Cons: Call quality may drop.
Overall Experience: I was so fed up with my internet provider. They were always overcharging me and the service was never reliable. Recently, I switched to Comwave and it has been a life-changing experience. Not only do they have the best prices out there but the service is fast and reliable. I don't think I could ever go back to another company after having such an amazing experience with Comwave!
Quality of the calls is really good.
Director of Operations
Pros: So affordable.
Cons: No issues till now.
Overall Experience:
I am glad that I could switch to the Comwave services. The quality of the calls is really good, and I don't have to worry about overusing my data plan. I'm a happy customer who would recommend their service.
Quality calls and reliability
Network Associate
Pros: Has the best call quality.
Cons: No major problems yet.
Overall Experience: It's never choppy and I've only had a few dropped calls since signing up for their plan. The price is also quite reasonable.
Easy to configure platform.
Business Analyst
Pros: Call quality is awesome
Cons: Customer support can take time.
Overall Experience: I've used Comwave's service for many years and the engineers always help me out when I am having problems. Plus, the prices are very low!
Comwave’s SIP Trunking Efficiency and Pricing Realities
Software Tester
Pros: SIP Trunking
Cons: Comwave does not offer any extreme discounts on pricing.
Overall Experience:
I have been using Comwave for the past six months. The connection speed is good, but the wait line is over 100 on a phone call.
Super helpful and nice customer service.
Software Tester
Pros: Affordable solutions.
Cons: Setup and installation is little troublesome.
Overall Experience: I really like this company. I called in to ask some questions and they were super helpful and nice. The call quality was also excellent...you can't go wrong with this one!
I have been with Comwave for a couple years now.
Digital Marketer
Pros: Good customer services.
Cons: Features are limited.
Overall Experience:
I have been with Comwave for a couple years now and I am very happy with the service. They are very reliable, never go down and offer great internet speeds for a really reasonable price. I would highly recommend them to anyone looking for good phone and internet.
Customer service is very friendly.
Vice President of Sales
Pros: Best call quality.
Cons: Not had any issues till now.
Overall Experience:
The quality of service is also excellent, the best call quality I've had so far!
The $50 Gateway Deposit Dilemma
Owner
Pros: Two different mobile options are available
Cons: You must pay a $50 deposit to rent the gateway used for Internet service or home phone
Overall Experience: The customer service and transition process was speedy. But the customer service is almost exclusively in English. If there is a power failure, the phone does not work.
Comwave is the best!
Digital Marketing Manager
Pros: Nice call quality
Cons: Little expensive.
Overall Experience:
I've been working with them for over a year now and have been very happy with their service. Their internet performance is amazing and their customer service is always available. The phone reception has never failed me once!
Great VoIP service provider
Application Developer
Pros: Reliable wireless service
Cons: Had no issues yet
Overall Experience: Comwave is a great VoIP service provider that offers reliable wireless service and competitive pricing. I love the hours of availability and never having to worry about upgrading my plan.
Sound is crystal clear.
Management Executive
Pros: It's reliable
Cons: No issues yet.
Overall Experience: I am a person who needs to have high speed internet at all times. Comwave is my go-to provider because it's reliable and never fails me. I also love the calls. They sound crystal clear and I'm never dropping out of conversations.
Comwave has been good to me.
Enterprise Risk Analyst
Pros: The customer service is top notch.
Cons: Little expensive solutions.
Overall Experience: I travel a lot and it's always nice to know that my call quality will be perfect no matter what. The customer service is also top notch, they never make me feel like I'm inconveniencing them with my questions or problems.
I’ve been with Comwave for a month now.
HR Manager
Pros: Quality of service
Cons: No cons yet
Overall Experience: I've been with Comwave for a month now, and I am so happy with the quality of service I've received. Their customer service has always been quick to respond and very professional. On top of the great quality of their service, their rates are good too!
Pleased with their services
Control Specialist
Pros: Cheap and reliable
Cons: Features are limited
Overall Experience: I am so pleased with this service. Comwave has been my primary service provider for over 10 years, and they have never failed me. They are super reliable, and I haven't had to worry about losing my business during downtime in the past year. The pricing cannot be beat either!
Such a marvelous service
Control Specialist
Pros: The pricing is fair.
Cons: Call quality may drop twice or thrice in a year.
Overall Experience: Comwave is such a marvelous service. I've been with them for years and they never fail to make me happy with my purchase. The pricing is always fair and reliable, the installations are super easy, and they take care of all the paperwork for you!
It’s almost a steal!
Finance Officer
Pros: Cheap services.
Cons: Limited feature
Overall Experience: I'm a big fan of Comwave and I've been using this service for around 2 years. It's so cheap, it's almost a steal! The staff are always easy to work with and their customer support is speedy and helpful. I would highly recommend anyone looking for an affordable, reliable IT service provider to use Comwave!
Great business phone service.
Cloud Security Manager
Pros: Super affordable.
Cons: Features are limited.
Overall Experience:
Comwave has been the best service I've tried so far. The pricing is super affordable, and the quality of calls is great too. I just wish it had more features.
