Diallog

by Diallog

3.6/5
Average Ratings 3 Reviews
Overall
3.6/5
Ease of Use
3.3/5
Customer Service
4.0/5
Provider Details
Starting Price
$25 (DSL plan) (plus a $10-$15 dry loop fee)/Monthly/User
Pricing Details
Talk to sales at: 1-888-443-3876
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Diallog Features, Plans & Pricing

About Diallog

Diallog offers telecommunication services to small, medium, and large businesses that are reliable, competitive, and cost-effective. As a partner of Canada's Tier 1 providers, they leverage their networks and combine them with billing technology and customer service solutions.

Diallog VoIP System features

Hosted PBX

Diallog's Hosted PBX system offers businesses a robust phone system without ongoing maintenance of telephone equipment.

  • Call Waiting
  • Call Display
  • Find Me, Follow Me
  • Music on Hold
  • Voicemail
  • Voicemail to Email
  • Call Forwarding
  • Web Portal
  • Tenant Level Call Limit Security
  • Routing Profile/Extension Security

SIP Trunking

Diallog's SIP trunking solution makes your company's data, local, long distance, and private voice traffic operate on a single IP backbone without disturbing your data network or public internet.

  • Failover
  • Overflow
  • Burstable SIP channels
  • Inbound Calling
  • LD Termination
  • Expanded Local Calling Area
  • Outbound Calling 
  • Inbound Caller ID & Location
  • White Page Listing
  • Toll-Free
  • Domestic & International Long Distance
  • UDP/TCP
  • Non-VoIP PBXs can be connected using VoIP gateways

Primary Rate Interface(PRI)

Diallog's ISDN PRI service offers 2-way connectivity between a compatible telephony system known as a PBX and the Public Switched Telephone Network (PSTN).

  • Connectivity 
  • Call Management 
  • Call-by-Call Routing 
  • Scalability 
  • Business Continuity 
  • Hunting Configurations
  • Release Line Trunking 

Business line

Diallog's business phone line service can be connected to your telephone sets, modems, or fax machines.

  • Call Forward
  • Call Display
  • Call Hold
  • Call Transfer
  • 3-Way Calling
  • Call Waiting
  • Call Trace
  • Call Screening
  • Caller ID Blocking
  • National coverage
  • Voice Messaging
  • Toll-Free or Calling Card Services. 

Diallog business phones system plans and pricing

Ultimate 50Mbps plan- $40 Up to 4 people

  • Moderate speed for small and medium-sized households
  • Primary Internet use and streaming.

Plus 25Mbps plan-$37.50-1 to 2 people

  • Moderate speed for small households
  • Fast streaming and business Internet use.

Starter 15Mbps plan-$35- to 2 people

  • Relatively low speed 
  • Primary Internet use in urban and rural areas.

Basic 6Mbps plan- $25 (+ $10-$15 dry loop fee)-1 to 2 people

  • Low speed 
  • Rural households

Pros

  • The upfront cost is reduced
  • Maintenance cost is reduced.
  • Easy payment system for billing
  • A dedicated representative for communication

Cons

  • Only a little information is given on the website.

Editorial Verdict

Diallog provides real-time communication services with many system features, integration choices, multiple configurations, and flexible payment options.

Diallog Reviews Recently Reviewed!
Sort by:

PRI solution and toll-free services of Diallog

July 28, 2022
Tom Fordham

MD

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: I can save a significant amount of money after switching to diallog

Cons: None

Overall Experience:

I am satisfied with both the PRI solution and toll-free services of Diallog. I am happy that I can save a significant amount of money after switching to diallog.

Strongly Recommend Diallog

July 28, 2022
Jacob Coley

Manager

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customized billing solutions to the residents for phone and internet usage under one bill

Cons: None

Overall Experience:

Diallog communications deliver necessary products and customized billing solutions to the residents for phone and internet usage under one bill. I strongly recommend diallog to organizations looking for telecom services.

Provides Excellent Customer Service

July 28, 2022
Henry Taylor

Director

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Having a dedicated manager to communicate with is invaluable

Cons: There is no option to return the money.

Overall Experience:

After installing a new phone system, I chose diallog as our new service provider. It considers the user's needs and provides excellent customer service. Having a dedicated manager to communicate with is invaluable. The customer service is ready to work, but there is no option to return the money.

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