Telzio Business Phone Service Reviews
Telzio provides mission-critical phone services for start-ups, businesses, and enterprises that are easy to deploy, manage and expand. They upgrade your company's capabilities with a scalable cloud solution and a modern, user-friendly interface.
Telzio VoIP System Features
Phone System Features
It is the easiest method to set up inbound call routing services. Make changes to your phone system instantly with simple clicks.
- Phone menu
- Call queue
- Team voicemail
- Conference bridge
- Business hours filter
Experience automatic call recording for both inbound and outbound calls. Enjoy unlimited storage and remain compliant with user access and data retention tools.
- Call recording
- On-Hold Message
- Hold music
- Simultaneous calling
Search for new toll-free, local, and international numbers, route calls to any location, and experience porting existing numbers to a cloud phone system.
- Toll-free number
- Local Number
- International number
- Number porting
- Caller ID name
- Directory Listing
Telzio keeps your communications secure with professional calling and testing capabilities for remote users.
- Mobile App
- Desk phone
Telzio's web and mobile apps allow to text with customers, route incoming text messages to teams and enable collaboration with modern features.
- Virtual Fax
- Text SMS
Manage calls, messages, and administration of your phone system from day one without hassle.
- Call transfer
- 3-way conference
- Call monitoring
- User presence
Enable teams to manage voicemails through the dashboard. Also, voicemails in audio and text format can be accessed from anywhere.
- Voicemail to email
- Team voicemail
Prevent unwanted calling and automate spam blocking.
- Call Blocking
- Do not disturb
Telzio's visually intuitive web interface allows employees to collaborate effectively and block other users from accessing records.
- Unlimited users
- Online Dashboard
- User Management
- Roles and permissions
- Two-factor authentication
Watch the call center activity in real time with relevant links to call recordings and voicemails.
- Call center view
- Call logs
Telzio Business Phone System Plans And Pricing
Local Number Plan-Starting at $50/month/1000 minutes
- Incoming text messages on local numbers are included at no charge.
- Unlimited extensions are included, and additional phone numbers are for $1 per month.
- Plans to bundle local and toll-free usage.
- Overages - 0.15¢/min inbound and 0.30¢/min outbound.
Toll-Free Number Plan- Starting at $60/month/1000 minutes
- Additional toll-free numbers for $5/month
- Overage Charges- 0.50¢/min inbound and 0.30¢/min outbound.
Texting Messaging- Free Inbound SMS
- The text message from local numbers-$13 for 250 messages
- Texting from toll-free numbers-$24 for 250 messages
Internal Calling & Texting
- Free Internal Calling
- Free users and user-to-user calling.
Telzio Mobile & Web Apps
The mobile app of Telzio is free to download, and no installation is needed for the web phone.
Optional Desk Phones- Start from $68
- Desk phone price-less than $100
Custom Caller ID Name
- $15 setup fee to register caller ID
911 Emergency Calling- $1/month/phone number
- Additional local and government taxes if applicable.
411 Directory Service- $5/month
- +$15 setup/change fee per number.
- Outbound calls to the 411 directory service- $1/minute.
- The admin control panel is easy to use and has a modern User Interface.
- All services are reliable, and interactions with technical support are friendly and informative.
- Customer service is helpful and HIPPA compliant—good quality for the price.
- The cloud interface of phone, text, and fax is good.
- Sometimes, the mobile app has connection problems, which are more likely network / LTE related.
- The translation of voicemail can be a little clearer.
Telzio offers reliable, enterprise-friendly communications technology for many businesses and organizations. It provides a complete set of advanced telephony features and different price levels.
Pros: The admin control panel is easy to use and has a modern User Interface.
All services are reliable, and interactions with technical support are friendly and informative.
Customer service is helpful and HIPPA compliant—good quality for the price.
The cloud interface of phone, text, and fax is good.
Cons: Sometimes, the mobile app has connection problems, which are more likely network / LTE related.
The translation of voicemail can be a little clearer.
Overall Experience: Telzio provided a user-friendly interface where Versa Products was able to set up a new and improved phone system, and keep their local and toll free numbers.
Pros: Supportive staff.
Cons: May be little expensive.
Overall Experience: The customer service was fantastic and they were very easy to get in contact with. They answered the questions I asked to them.
Pros: Low price, Customer support.
Cons: No issue till now Robert Musser.
Overall Experience: When I found Telzio, I was surprised to see the prices were so low! I can honestly say that Telzio are the best provider I've used so far.
Pros: Price and Customer Support
Cons: Had no issues yet.
Overall Experience: I have been using Telzio for years now and I must say that I am very impressed with them. They are the best VoIP services in the market. They offer some of the best prices, which is great for my budget. I will definitely be recommending them to all my friends and family!
Pros: Reliable Solutions
Cons: No cons since I'm using it.
Overall Experience: I am always impressed with their reliability. They are always on time, the products are always of high quality and they offer great customer service. I will continue to use them in the future!
Cons: No cons yet.
Overall Experience: The customer service is always responsive and helpful, the pricing is competitive, and the service itself is reliable.
Pros: Flexible and Reliable
Cons: Little expensive.
Overall Experience: I am experimenting with Telzio for my business and it's been amazing so far. My favorite features are flexibility and scalability, which have really helped me grow my business!
Pros: Affordable & Hassle-Free.
Cons: No cons.
Overall Experience: I looked at plenty of providers and Telzio was the best match for what we needed in an affordable package. I'm so glad I switched over!
Information Security Officer
Pros: Money saving.
Cons: Maybe tough setup.
Overall Experience: Telzio is one of the best business phone services I've seen. They're always there to get you connected and always on time.
Cons: Setup could be tricky.
Overall Experience: Telzio offers the best uptime, features-rich solutions I have come across. The customer service team is also excellent. I am looking forward to their updates.
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