Telzio

by Telzio Business Phone Service

3.8/5
Average Ratings 10 Reviews
Overall
3.8/5
Ease of Use
3.6/5
Customer Service
3.7/5
Provider Details
Starting Price
$50/month/1000 minutes/Monthly/User
Pricing Details
Talk to sales at: (888) 998-9080
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Telzio Business Phone Service Reviews

About Telzio

Telzio provides mission-critical phone services for start-ups, businesses, and enterprises that are easy to deploy, manage and expand. They upgrade your company's capabilities with a scalable cloud solution and a modern, user-friendly interface.

Telzio VoIP System Features

Phone System Features

Call Flows:

It is the easiest method to set up inbound call routing services. Make changes to your phone system instantly with simple clicks.

  • Phone menu
  • Call queue
  • Forwarding
  • Team voicemail
  • Conference bridge
  • Business hours filter

Caller Experience:

Experience automatic call recording for both inbound and outbound calls. Enjoy unlimited storage and remain compliant with user access and data retention tools.

  • Call recording
  • On-Hold Message
  • Hold music
  • Simultaneous calling

Phone numbers

Search for new toll-free, local, and international numbers, route calls to any location, and experience porting existing numbers to a cloud phone system. 

  • Toll-free number
  • Local Number
  • Extensions
  • International number
  • Number porting
  • Caller ID name
  • Directory Listing
  • Emergency

Communication Features

Calling

Telzio keeps your communications secure with professional calling and testing capabilities for remote users.

  • Webphone
  • Mobile App
  • Desk phone

Messaging

Telzio's web and mobile apps allow to text with customers, route incoming text messages to teams and enable collaboration with modern features.

  • Virtual Fax
  • Text SMS

In-Call

Manage calls, messages, and administration of your phone system from day one without hassle.

  • Call transfer
  • 3-way conference
  • Call monitoring
  • User presence

Voicemail

Enable teams to manage voicemails through the dashboard. Also, voicemails in audio and text format can be accessed from anywhere.

  • Voicemail to email
  • Transcription
  • Team voicemail

Call Filtering

Prevent unwanted calling and automate spam blocking. 

  • Call Blocking
  • Do not disturb

Administration Features

User Management

Telzio's visually intuitive web interface allows employees to collaborate effectively and block other users from accessing records.

  • Unlimited users
  • Online Dashboard
  • User Management
  • Roles and permissions
  • Two-factor authentication

Reporting

Watch the call center activity in real time with relevant links to call recordings and voicemails.

  • Call center view
  • Call logs

Telzio Business Phone System Plans And Pricing

Local Number Plan-Starting at $50/month/1000 minutes

  • Incoming text messages on local numbers are included at no charge.
  • Unlimited extensions are included, and additional phone numbers are for $1 per month.
  • Plans to bundle local and toll-free usage.
  • Overages - 0.15¢/min inbound and 0.30¢/min outbound.

Toll-Free Number Plan- Starting at $60/month/1000 minutes

  • Additional toll-free numbers for $5/month
  • Overage Charges- ‍0.50¢/min inbound and 0.30¢/min outbound.

Texting Messaging- Free Inbound SMS

  • The text message from local numbers-$13 for 250 messages
  • Texting from toll-free numbers-$24 for 250 messages

Internal Calling & Texting

  • Free Internal Calling
  • Free users and user-to-user calling.

Telzio Mobile & Web Apps

The mobile app of Telzio is free to download, and no installation is needed for the web phone.

Optional Desk Phones- Start from $68

  • Desk phone price-less than $100

Custom Caller ID Name

  • $15 setup fee to register caller ID

911 Emergency Calling- $1/month/phone number

  • Additional local and government taxes if applicable.

411 Directory Service- $5/month

  • ‍+$15 setup/change fee per number.
  • Outbound calls to the 411 directory service- $1/minute.

Pros

  • The admin control panel is easy to use and has a modern User Interface. 
  • All services are reliable, and interactions with technical support are friendly and informative.
  • Customer service is helpful and HIPPA compliant—good quality for the price. 
  • The cloud interface of phone, text, and fax is good.

Cons

  • Sometimes, the mobile app has connection problems, which are more likely network / LTE related.
  • The translation of voicemail can be a little clearer.

Editorial Verdict

Telzio offers reliable, enterprise-friendly communications technology for many businesses and organizations. It provides a complete set of advanced telephony features and different price levels.

Telzio Reviews Recently Reviewed!
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Telzio provided Versa Products

August 29, 2022
Nathan Endow

IT Director

5/5
Overall
5/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The admin control panel is easy to use and has a modern User Interface.
All services are reliable, and interactions with technical support are friendly and informative.
Customer service is helpful and HIPPA compliant—good quality for the price.
The cloud interface of phone, text, and fax is good.

Cons: Sometimes, the mobile app has connection problems, which are more likely network / LTE related.
The translation of voicemail can be a little clearer.

Overall Experience: Telzio provided a user-friendly interface where Versa Products was able to set up a new and improved phone system, and keep their local and toll free numbers.

The customer service was awesome.

August 30, 2022
Wesley Murray

Design Professional

3.75/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Supportive staff.

Cons: May be little expensive.

Overall Experience: The customer service was fantastic and they were very easy to get in contact with. They answered the questions I asked to them.

Fantastic price.

August 30, 2022
Robert Musser

Finance Advisor

3.75/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low price, Customer support.

Cons: No issue till now Robert Musser.

Overall Experience: When I found Telzio, I was surprised to see the prices were so low! I can honestly say that Telzio are the best provider I've used so far.

Customer service is excellent.

August 30, 2022
Jacqueline Everette

HR Manager

3.75/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Price and Customer Support

Cons: Had no issues yet.

Overall Experience: I have been using Telzio for years now and I must say that I am very impressed with them. They are the best VoIP services in the market. They offer some of the best prices, which is great for my budget. I will definitely be recommending them to all my friends and family!

Telzio has some very cool features

August 30, 2022
Lora Ortega

Data Analyst

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable Solutions

Cons: No cons since I'm using it.

Overall Experience: I am always impressed with their reliability. They are always on time, the products are always of high quality and they offer great customer service. I will continue to use them in the future!

The pricing is affordable.

August 30, 2022
Carol Milne

Marketing Manager

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable

Cons: No cons yet.

Overall Experience: The customer service is always responsive and helpful, the pricing is competitive, and the service itself is reliable.

Easy to Configure platform.

August 30, 2022
Nicole Warner

Sales Professional

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Flexible and Reliable

Cons: Little expensive.

Overall Experience: I am experimenting with Telzio for my business and it's been amazing so far. My favorite features are flexibility and scalability, which have really helped me grow my business!

Glad I switched.

August 30, 2022
Linda Henitz

Business Analyst

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable & Hassle-Free.

Cons: No cons.

Overall Experience: I looked at plenty of providers and Telzio was the best match for what we needed in an affordable package. I'm so glad I switched over!

Best business phone

August 30, 2022
Melissa Fehr

Information Security Officer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Money saving.

Cons: Maybe tough setup.

Overall Experience: Telzio is one of the best business phone services I've seen. They're always there to get you connected and always on time.

Features-rich solutions

August 30, 2022
Gary Himes

Graphics Designer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable.

Cons: Setup could be tricky.

Overall Experience: Telzio offers the best uptime, features-rich solutions I have come across. The customer service team is also excellent. I am looking forward to their updates.

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