Ooma VoIP Phone System Canada Reviews, Features & Pricing
About Ooma Office Canada
Ooma is a business phone service provider that specifically caters to the communication requirements of small and mid-sized enterprises. The company is widely recognized for its small business package that is loaded with 35 unique features, all designed to make business communication as effective and efficient as possible.
Being a leading provider of VoIP in Canada, Ooma works closely with its clients to offer VoIP solutions that are best suited to meet their organization's specific needs and requirements. Most Ooma VoIP Phone reviews in Canada will agree that the service provider excels in its robust features, which can be availed for an affordable subscription fee.
Moreover, Ooma also offers mobile, desktop, and softphone app options to dispense that help businesses provide excellent support to their customers.
Ooma VoIP Business Phone System Features
Overwhelming reviews of Ooma VoIP Service for businesses indicate that the below features are what make the business phone service provider so compelling.
- Virtual Receptionist
- Call Park
- Transfer Music
- Extension Dialing
- Call Forwarding
- Voicemail
- Call Transfer
- Virtual Fax
- 3-Way Calling
- 7-Digit Dialing
- Call Blocking
- Mobile App
Ooma VoIP Canada Plans and Pricing
Ooma offers flexible pricing plans that most small businesses will find affordable. The plans are as follows:
|
Plans |
Ooma Office Essential |
Ooma Office Pro |
Ooma Office Pro Plus |
|
Price Per User, Per Month |
CDN$ 24.95* |
CDN$ 29.95* |
CDN$ 34.95* |
|
Virtual receptionist |
X |
X |
X |
|
Music on hold |
X |
X |
X |
|
One Toll-free Number |
X |
X |
X |
|
Digital Fax |
X |
X |
X |
|
Email Audio Attachments |
X |
X |
X |
|
Desktop App |
|
X |
X |
|
Call Recording |
|
X |
X |
|
Voicemail transcription |
|
X |
X |
|
Call Analytics |
|
X |
X |
|
Call Queuing |
|
|
X |
|
Salesforce Integration |
|
|
X |
|
Hot Desking |
|
|
X |
|
Find Me, Follow Me |
|
|
X |
Pros
- Easy to use
- Desk phone, softphone, and mobile app
- No contract required for small business plans
Cons
- Poor customer service
- Toll-free service costs extra
The Bottom Line
Most Ooma Business Phone Service reviews hail this business communication provider for offering more than 35 unique features that help businesses cater to their customers with excellent customer service. Its flexible and affordable pricing plans make the service provider popular among small and mid-sized enterprises.
Ooma also offers features that can cater to the needs of large enterprises as well. That being said, some customers may find the limited information about customer support on Ooma’s official website to be rather disappointing. Overall, Ooma is a decent Canadian phone service provider that arms businesses with all the features they need to facilitate seamless business communication but leaves a lot to be desired in the customer support department.
Alternatives to Ooma VoIP Service in Canada
Intratel
Intratel has been a leading provider of enterprise-class communication solutions to businesses in Canada for over 14 years now. They specialize in providing telephone solutions that are highly scalable, feature-rich, and affordable. Intratel excels in offering hosted PBX, on-premise PBX phone systems, call center solutions, and VoIP phone lines for businesses. Plans starting from as low as CA$19.95 per user per month.
Callture
Callture specializes in offering cloud-based phone service that allows business and residential users to enjoy smooth communication with text, video, email, chat, and phone calling capabilities. A Canada-based company, Callture allows businesses to make unlimited inbound and outbound calls throughout the country. Callture also comes with a PBX phone system loaded with advanced calling features. Callture’s services are available on a per user per month subscription.
Primus
Primus is considered to be one of Canada’s most popular business phone service providers. It offers services that are designed to serve consumers, businesses, and wholesale customers. Primus is widely recognized in business circles for its robust internet and network services, award-winning VoIP solutions, Hosted PBX systems, and more. Primus is especially hailed among businesses for offering excellent customer support.
I saved lot of money using Ooma
Dairy Supervisor
Pros: Price
Cons: None
Overall Experience:
Their pricing and Quality is the best VoIP services comparing to other providers.
Excellent for landline
Motion Designer
Pros: Sound Quality. Friendly Support.
Cons: No cons till now.
Overall Experience:
Ooma has taken phone features to new heights accompanied with rock solid services. The few occasions where I have needed customer support they have never let me down.
High Definition Voice
General Manager
Pros: Affordable Calling Plans
Cons: Sometimes it takes time to call someone.
Overall Experience:
I find that it is reliable and easy to use. My family loves it. I would highly recommend it as it saves you money and works very well.
I don’t have to worry about dropped calls now.
Junior Developer
Pros: Good quality calls
Cons: I had to pay extra for some features.
Overall Experience:
I decided to try Ooma after dissatisfaction of my previous phone service provider. Happy and surprised actually with the quality and the savings with Ooma.
Lower cost compared to traditional home phones
Assistant Manager
Pros: Value, Crystal clear calls
Cons: Customer service sometimes fail.
Overall Experience:
I also use the Ooma security devices tied to the phone and they work great without an expensive contract.
Way cheaper than the landline product I had prior.
Chartered Accountant
Pros: Reliable Setup
Cons: Customer Service is down sometimes.
Overall Experience:
I have found a combination of feature and quality services that has satisfied my needs for telephone services and more.
Very cheap and reliable.
Financial Advisor
Pros: Clarity of the phone calls is amazing.
Cons: If the internet if off then you don't have service.
Overall Experience:
Ooma has a package that should be able to satisfy the majority of telephone service consumers at a price that It would seem hard to compete with.
Cost and phone quality
Accounting Manager
Pros: Works with Alexa also.
Cons: None
Overall Experience:
I decided to try Ooma after dissatisfaction and distrust of my previous phone service vendor. So very happy and surprised actually with the quality and the savings.
Great service all around.
Customer Service Executive
Pros: Customer service
Cons: You must have an active internet connection
Overall Experience:
Very good product at a reasonable price and monthly charge.
The number of SPAM calls that I get now are almost zero.
Graphic Design Manager
Pros: Quality of sound.
Cons: I repeatedly called customer service for a problem.
Overall Experience:
ne of the many features that I especially love is that the Ooma app lists every call than comes in to both numbers and you have the ability to block that number forever more.
Good for Personal and business use also.
Freelance Blogger.
Pros: Clear voice quality, reliable.
Cons: Missing caller ID.
Overall Experience:
The call quality and calling features couldn't be beat by my previous VOIP vendor - especially at the price. When I upgraded to Telo, I did so because of the additional features and HQ Voice technology. I couldn't be happier. I wholeheartedly recommend the Ooma Telo.
Amazing value for money.
Network Officer
Pros: The biggest pro is the price.
Cons: I can say that there are no cons.
Overall Experience:
One quick call and they sent out a new one promptly with no problems, free shipping, and free return shipping. Terrific customer service.
Best telecommunications product
Assistant Sales Manager
Pros: Saves you dollars
Cons: It depends on the internet.
Overall Experience:
Don't forget to download the app ,you will never miss a call
Wholeheartedly recommend the Ooma.
Customer Service Specialist
Pros: Live chat support.
Cons: Some features costs extra.
Overall Experience:
Clear sound and I've never had an outage related to the Ooma system.
Cost saves Ooma.
Fashion Designer
Pros: Low cost
Cons: Can't think of any
Overall Experience:
Regardless of how often you make long distance calls, using Ooma will save you money. It practically costs nothing and the quality of service is excellent.
Initial equipment cost
Network Administrator
Pros: System features.
Cons: Sometimes have to reset batteries.
Overall Experience:
The features that come with the system are unsurpassed for the cost
Can depend on Ooma.
Operations Manager
Pros: Love the reliability and voice quality.
Cons: Room for improvement
Overall Experience:
It has many features I have to pay extra with the old service, it also has many features the old service didn't have.
No monthly fees
Junior Data Analyst
Pros: Standard Rate and Plan Rate.
Cons: It needs internet connection to get started.
Overall Experience:
Ooma ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice quality.
Ooma Saves Money
Vice President Sales
Pros: Great customer service
Cons: Sometimes requires reliable internet connection.
Overall Experience:
Their service is very good and can help with problem you might have. The basic features are good.
Reliable product.
Customer Support Executive
Pros: Easy to set up.
Cons: Customer Service is by email.
Overall Experience:
The Ooma has proved to be much more reliable, has good sound quality and is much more cost effective than my previous provider.
Awesome telephone service
Graphic Designer
Pros: Price is unbeatable.
Cons: Power outage can cause problems sometime.
Overall Experience:
OOMA has saved me money on phone and long distance calls at fraction of what regular landline costs. Really a boon to have at these times when every penny counts.
Couldn’t be More Pleased
Business Analyst
Pros: It is a great value and its features and flexibility is perfect.
Cons: Requires internet to stay up.
Overall Experience:
LESS EXPENSIVE phone calls!! I love everything about Ooma and the service it provides!!
It saves money.
Solution Architect
Pros: Good voice quality.
Cons: No cons.
Overall Experience:
Had my Ooma subsciption for a couple of years now and it has really allowed me to prioritize calls and block the spam callers that I don't want to hear from. Highly recommended!
They block the call I don’t want.
Technician
Pros: Easy installation Cost.
Cons: Sometimes I have connection problems
Overall Experience:
Ooma is an absolutely wonderful value. The service is flawless. We love being able to retain a home phone and not being dependent solely on cellphones
Highly recommended!
Business Administrator
Pros: Affordable Calling Plans
Cons: Sometimes I have connection problems.
Overall Experience:
Ooma is an absolutely wonderful value. The service is flawless. We love being able to retain a home phone and not being dependent solely on cellphones.
The quality is five stars.
Graphic Designer
Pros: The customer service is impeccable.
Cons: I found no cons yet.
Overall Experience:
Everything about Ooma is just GREAT!! the only time I used their customer service, they were prompt, courtious, and transparent.
Ease of setup, low monthly cost.
Customer Support Executive
Pros: Reliable home phone.
Cons: Initial equipment cost.
Overall Experience:
Since joining OOMA several years ago, I have had no regrets. OOMA has saved me hundreds of dollars on my phone bill
Easy set up.
Customer Service Manager
Pros: Rarely has an issue.
Cons: Gets distortion sometime.
Overall Experience:
We have been using Ooma for over two years now. First, we have saved a ton of money as compared to our prior provider (cable company) and the service has been more reliable.
I was looking for ways to trim my cable bill, and wondered if I could get a better deal on phone service.
Assistant Manager
Pros: I was able to have our old phone number ported over for a one time fee.
Cons: None
Overall Experience:
There are tons of other features available, but I haven't used them. I've also used Ooma to call family in London "on the cheap".
Low installation cost.
Programming Analyst
Pros: It's convenient.
Cons: Sometimes I get connection problems.
Overall Experience:
I first heard about Ooma from a neighbor who was giving me some hints to save money when I retired. What a surprise Ooma turned out to be.
Useful extra features
Retail Supervisor
Pros: Value.
Cons: Maybe little expensive.
Overall Experience:
Initial cost is high. I never even had to upgrade anything nor talk to customer service.
Excellent service for with a lot of features
Accounts Specialist
Pros: Thanks Ooma for this great services at a ridiculous price!
Cons: No service power. connection is not there
Overall Experience:
The clarity of the phone calls is amazing.
Phone service price is rising.
Development Manager
Pros: Best service
Cons: Premium is little costly.
Overall Experience:
I've had for several years now, and I feel it's an outstanding product, with fine service.
Good call quality and calling features.
Desktop Support Engineer
Pros: Best VOIP phone
Cons: Had no problem yet.
Overall Experience:
Works perfect thank you Ooma easy to hook up the price was great. Quality is there and Ooma has always been reliable
Exceptional calling experience
Executive Director
Pros: Cloud-based smart telephony.
Cons: Call quality drops sometimes.
Overall Experience:
Review voicemails from your mobile as if you were on your landline.
Benefitted me tremendously.
Marketing and Advertising Executive
Pros: Various and valuable features.
Cons: Needs internet connection.
Overall Experience:
Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.
Benefitted me tremendously.
Marketing and Advertising Executive
Pros: Various and valuable features.
Cons: Needs internet connection.
Overall Experience:
Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.
Benefitted me tremendously.
Marketing and Advertising Executive
Pros: Various and valuable features.
Cons: Needs internet connection.
Overall Experience:
Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.
Their service is very good.
Financial Advisor
Pros: Good VOIP phone.
Cons: Issue with the remote unit was placed.
Overall Experience: When I upgraded to Ooma, I did so because of the additional features and HQ Voice technology.
Helps Lower Your Bill!
Chief Security Officer
Pros: Low price.
Cons: It needs internet connection to get started.
Overall Experience:
It is an affordable hardware that delivers basic landline-like service without monthly fees, with few compromises. Great looks ,easy to use. High recommended
GREAT CALL QUALITY.
Accounts Executive
Pros: Excellent voice quality.
Cons: Equipment cost
Overall Experience:
I have to tell you, that I've never regretted switching to a VOIP. The phone company took a hike in years.
Money saver
Digital Medial Specialist
Pros: Features are good.
Cons: Quality of call drops.
Overall Experience:
Never have any calls that drop or fail.
Have had it for 3 years now, wish I would have found it sooner.
HR Administrator
Pros: Cost and phone quality
Cons: Pay extra for some basic features.
Overall Experience:
Happy and surprised actually with the quality and the savings. I now pay 10% of what I used to be charged, with no problems.
Voice quality is outstanding.
Associate General Manager
Pros: Low price packages.
Cons: Customer service lacks quality.
Overall Experience:
Ooma is reliable and has a consistently clear connection.
It’s down when my internet is down.
Accounting Associate
Pros: Cheap Feature-rich.
Cons: Requires internet
Overall Experience:
Although it's not really free as it cost me more than 6/month, service is very reliable. Very easy to set up.
Very cheap and very reliable.
Financial Advisor
Pros: Good services.
Cons: Needs internet connection.
Overall Experience:
Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.
I needed a simple low cost reliable solution for kids at home.
Junior Software Developer
Pros: Quality calls.
Cons: No cons so far !
Overall Experience:
Simply awesome value and we'll continue to be Ooma customers for a long time!
Top Choice
Graphics Design Manager
Pros: Value and reliability
Cons: For extra features you have to pay more.
Overall Experience:
I normally use it to call people rather than my cell. I've had this service for about 5 years and I've never had any issues nor interruptions in service.
Initial set up is easy.
Vice President Sales
Pros: Cost effective services.
Cons: No battery backup for power outages.
Overall Experience:
Their services are reliable, uptime & audio quality is in full HD.
The service has been reliable.
Junior Software Developer
Pros: Customer service is quick.
Cons: The premium is quite costly
Overall Experience:
I’ve always wanted a house phone but they’re so expensive it makes it feel like a bill.
Premium Service is overpriced !
Network Design Engineer
Pros: Voice Quality
Cons: Upfront cost
Overall Experience:
The sound quality was good; set up was easy and quick, the plan is at cost is quite costly.
Don’t hesitate to switch to Ooma.
Customer Service Associate
Pros: Reliable and quality service
Cons: Cant receive SMS sometimes.
Overall Experience:
I can call people back after listening to the voicemail. This is especially good for work at home environment.
Good call quality but no support
Data Analyst
Pros: Features.
Cons: Customer services.
Overall Experience:
After the initial free Premiere service is over (30 days) we started receiving an avalanche of robo calls. We can no longer use our home phone we get so many robo, sales, and scam calls also.
Cannot get my old number transferred.
System Engineer
Pros: Reliability
Cons: Functions are less.
Overall Experience:
It is impossible to remove your credit card billing data from the account.
Better than landline
Production Manager
Pros: Voice quality is quite okay.
Cons: Premium service could cost a little lower.
Overall Experience:
The expenses that you will incur are price of the device and port your existing number.
Great little deceive
Chief Financial Advisor
Pros: Cheap and Reliable.
Cons: Sometimes the call quality gets low.
Overall Experience:
Ooma Telo is for price conscious consumers who have to maintain a landline yet want to cut the cord. Calls are clear and uptime is good.
Hanging up and re-calling has resolved it immediately.
Senior Accounts Manager
Pros: Better price.
Cons: Must have an active internet connection
Overall Experience:
It provides service when a cellular phone cannot.
Great Overall
Chartered Accountant
Pros: Low monthly fee.
Cons: If internet is down then there is no phone service
Overall Experience:
Been with them for several years and has saved me $100s of dollars over a traditional land line.
