Ooma VoIP Phone System Canada Reviews, Features & Pricing

Pros: Call forwarding from office phone to cell phone

Cons: The setup process can be improved

Overall Experience:

Voicemail to email feature makes checking messages on the road easy. The customer service has issues sometimes.

Pros: Sound Quality. Friendly Support.

Cons: No cons till now.

Overall Experience:

Ooma has taken phone features to new heights accompanied with rock solid services. The few occasions where I have needed customer support they have never let me down.

Pros: Price

Cons: None

Overall Experience:

Their pricing and Quality is the best VoIP services comparing to other providers.

Pros: Affordable Calling Plans

Cons: Sometimes it takes time to call someone.

Overall Experience:

I find that it is reliable and easy to use. My family loves it. I would highly recommend it as it saves you money and works very well.

Pros: Customer service

Cons: You must have an active internet connection

Overall Experience:

Very good product at a reasonable price and monthly charge.

Pros: Works with Alexa also.

Cons: None

Overall Experience:

I decided to try Ooma after dissatisfaction and distrust of my previous phone service vendor. So very happy and surprised actually with the quality and the savings.

Pros: Clarity of the phone calls is amazing.

Cons: If the internet if off then you don't have service.

Overall Experience:

Ooma has a package that should be able to satisfy the majority of telephone service consumers at a price that It would seem hard to compete with.

Pros: Reliable Setup

Cons: Customer Service is down sometimes.

Overall Experience:

I have found a combination of feature and quality services that has satisfied my needs for telephone services and more.

Pros: Value, Crystal clear calls

Cons: Customer service sometimes fail.

Overall Experience:

I also use the Ooma security devices tied to the phone and they work great without an expensive contract.

Pros: Good quality calls

Cons: I had to pay extra for some features.

Overall Experience:

I decided to try Ooma after dissatisfaction of my previous phone service provider. Happy and surprised actually with the quality and the savings with Ooma.

Pros: Affordable phone services.

Cons: May drop call quality.

Overall Experience: Ooma is one of the best providers on the market for affordable phone services. My family and I have been with them for years now, as well as my friends and co-workers. They are always reliable and we have never had a problem during our time working with Ooma.

Pros: The features are all perfect.

Cons: No cons at all

Overall Experience: I have had nothing but a great experience with Ooma, in particular my landline phone line. I have never once talked to an operator and been disconnected. The features are all perfect, which made it easy for me to get used to the technology. The price is definitely worth it, really at the current rate there's no reason not to switch over!

Pros: Love the reliability and voice quality.

Cons: Room for improvement

Overall Experience:

It has many features I have to pay extra with the old service, it also has many features the old service didn't have.

Pros: System features.

Cons: Sometimes have to reset batteries.

Overall Experience:

The features that come with the system are unsurpassed for the cost

Pros: Low cost

Cons: Can't think of any

Overall Experience:

Regardless of how often you make long distance calls, using Ooma will save you money. It practically costs nothing and the quality of service is excellent.

Pros: Live chat support.

Cons: Some features costs extra.

Overall Experience:

Clear sound and I've never had an outage related to the Ooma system.

Pros: I find it clear, and reliable

Cons: Sometimes some lag in conversation.

Overall Experience: I have been using Ooma for over a year now and it has really brought me the most value when it comes to phone service. In addition to that, I find it clear, reliable, has many various and valuable features. Sometimes some lag in conversation but I would rather leave my phone off the wall with Ooma than rely on my carrier so that is not a huge deal.

Pros: The company provides clear and reliable service

Cons: Features are limited

Overall Experience: Ooma has been a great phone service for me. The company provides clear and reliable service that is many different and valuable features. Some of the conversation lag is a bummer, but other than that it's been fantastic.

Pros: Quality of calls

Cons: Limited features.

Overall Experience: Ooma is clear, reliable, and has many features. I get great quality of calls and my bill is way less than my previous provider.

Pros: Clear voice quality, reliable.

Cons: Missing caller ID.

Overall Experience:

The call quality and calling features couldn't be beat by my previous VOIP vendor - especially at the price. When I upgraded to Telo, I did so because of the additional features and HQ Voice technology. I couldn't be happier. I wholeheartedly recommend the Ooma Telo.

Pros: The biggest pro is the price.

Cons: I can say that there are no cons.

Overall Experience:

One quick call and they sent out a new one promptly with no problems, free shipping, and free return shipping. Terrific customer service.

Pros: Affordable Calling Plans

Cons: Sometimes I have connection problems.

Overall Experience:

Ooma is an absolutely wonderful value. The service is flawless. We love being able to retain a home phone and not being dependent solely on cellphones.

Pros: Rarely has an issue.

Cons: Gets distortion sometime.

Overall Experience:

We have been using Ooma for over two years now. First, we have saved a ton of money as compared to our prior provider (cable company) and the service has been more reliable.

Pros: Easy installation Cost.

Cons: Sometimes I have connection problems

Overall Experience:

Ooma is an absolutely wonderful value. The service is flawless. We love being able to retain a home phone and not being dependent solely on cellphones

Pros: Saves you dollars

Cons: It depends on the internet.

Overall Experience:

Don't forget to download the app ,you will never miss a call

Pros: Good voice quality.

Cons: No cons.

Overall Experience:

Had my Ooma subsciption for a couple of years now and it has really allowed me to prioritize calls and block the spam callers that I don't want to hear from. Highly recommended!

Pros: It is a great value and its features and flexibility is perfect.

Cons: Requires internet to stay up.

Overall Experience:

LESS EXPENSIVE phone calls!! I love everything about Ooma and the service it provides!!

Pros: Price is unbeatable.

Cons: Power outage can cause problems sometime.

Overall Experience:

OOMA has saved me money on phone and long distance calls at fraction of what regular landline costs. Really a boon to have at these times when every penny counts.

Pros: Easy to set up.

Cons: Customer Service is by email.

Overall Experience:

The Ooma has proved to be much more reliable, has good sound quality and is much more cost effective than my previous provider.

Pros: Great customer service

Cons: Sometimes requires reliable internet connection.

Overall Experience:

Their service is very good and can help with problem you might have. The basic features are good.

Pros: Quality of sound.

Cons: I repeatedly called customer service for a problem.

Overall Experience:

ne of the many features that I especially love is that the Ooma app lists every call than comes in to both numbers and you have the ability to block that number forever more.

Pros: It's convenient.

Cons: Sometimes I get connection problems.

Overall Experience:

I first heard about Ooma from a neighbor who was giving me some hints to save money when I retired. What a surprise Ooma turned out to be.

Pros: The customer service is impeccable.

Cons: I found no cons yet.

Overall Experience:

Everything about Ooma is just GREAT!! the only time I used their customer service, they were prompt, courtious, and transparent.

Pros: Reliable home phone.

Cons: Initial equipment cost.

Overall Experience:

Since joining OOMA several years ago, I have had no regrets. OOMA has saved me hundreds of dollars on my phone bill

Pros: Standard Rate and Plan Rate.

Cons: It needs internet connection to get started.

Overall Experience:

Ooma ensures all calls are clear and reliable even under extreme conditions. Plus, this cutting-edge phone solution uses an advanced voice quality.

Pros: I was able to have our old phone number ported over for a one time fee.

Cons: None

Overall Experience:

There are tons of other features available, but I haven't used them. I've also used Ooma to call family in London "on the cheap".

Pros: Various and valuable features.

Cons: Needs internet connection.

Overall Experience:

Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.

Pros: Device set up in less than 10 minutes

Cons: No issues yet

Overall Experience: I got my Ooma device set up in less than 10 minutes. It was super easy to set up and I had no problem connecting to my WiFi. You can easily call international numbers as well with a click of a button, which is really great for me because I have family abroad. I also called customer support for help, and they were really helpful and kind about the whole process.

Pros: Cloud-based smart telephony.

Cons: Call quality drops sometimes.

Overall Experience:

Review voicemails from your mobile as if you were on your landline.

Pros: Various and valuable features.

Cons: Needs internet connection.

Overall Experience:

Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.

Pros: Various and valuable features.

Cons: Needs internet connection.

Overall Experience:

Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.

Pros: Good VOIP phone.

Cons: Issue with the remote unit was placed.

Overall Experience: When I upgraded to Ooma, I did so because of the additional features and HQ Voice technology.

Pros: Reliability of the service

Cons: No cons yet.

Overall Experience: Ooma is an affordable phone service provider that offers reliable services. Last year, I switched from my landline to Ooma, and it's been great ever since! I love the reliability of the service and how easy it is to use their product.

Pros: Inexpensive solutions.

Cons: Calls may drop once in a while.

Overall Experience: I've been using Ooma for a while now and I have to say, it's one of the best investments I have made. The customer service is excellent, and they are always available to help you out with the phone, chat, or emails. The service is really inexpensive too! You can't beat that!

Pros: Best VOIP phone

Cons: Had no problem yet.

Overall Experience:

Works perfect thank you Ooma easy to hook up the price was great. Quality is there and Ooma has always been reliable

Pros: Very satisfied with the clarity, and reliability.

Cons: The price is a little high.

Overall Experience: I've been testing Ooma for a year, and I'm very satisfied with the clarity, reliability, and variety of features. The one thing I would say about the service is that sometimes it lags a conversation for a few seconds, but it's honestly not worth complaining about. The price is a little high for what you get, but you get what you pay for.

Pros: Great customer support

Cons: No issues

Overall Experience: I was looking for a good deal on phone service, because I had read that Ooma had really good call quality and it was also a way to save some money. I found both of these to be true. The company is always improving its offerings and has a great customer support team who are always there to help you out. I haven't experienced any problems with the connection or the sound, so this is one purchase that has been worth

Pros: Best service

Cons: Premium is little costly.

Overall Experience:

I've had for several years now, and I feel it's an outstanding product, with fine service.

Pros: Thanks Ooma for this great services at a ridiculous price!

Cons: No service power. connection is not there

Overall Experience:

The clarity of the phone calls is amazing.

Pros: Value.

Cons: Maybe little expensive.

Overall Experience:

Initial cost is high. I never even had to upgrade anything nor talk to customer service.

Pros: Low price.

Cons: It needs internet connection to get started.

Overall Experience:

It is an affordable hardware that delivers basic landline-like service without monthly fees, with few compromises. Great looks ,easy to use. High recommended

Pros: Affordable solutions

Cons: Little tricky interface

Overall Experience: Setup was easy, and I really appreciate their customer service team. They helped me a lot during the first few days after I had set it up and helped me avoid any mistakes or confusion. As long as you follow instructions, you should be all set!

Pros: More features

Cons: Not user friendly

Overall Experience: The setup process was easy. However, there were frequent reboots and disconnections from the base, which were disruptive during calls.

Pros: Quality of service.

Cons: Call quality may drop or fluctuate.

Overall Experience: I've been using Ooma for over a year and I'm really happy with it. The pricing is about the same as other VoIP companies but the quality of service is way better than my previous provider. It's also user friendly and I can set up conference calls in less than a minute. If you're thinking about switching, go with Ooma!

Pros: Very affordable.

Cons: Had no issues till now.

Overall Experience: I called Ooma to discuss my VoIP needs and they were very patient in listening to all my questions. They even threw out some ideas that I hadn't thought about. The best part was once we had set up a plan, I found out it's actually cheaper than I originally though! Ooma is a nice company with an excellent customer service and fair pricing.

Pros: Saved me a lot of money.

Cons: No cons till now.

Overall Experience: I've been using Ooma for about 4 years now and I'm still very satisfied. For the past 3 years, I've been living in a rural area with spotty internet connection and have had no problem connecting to the Ooma Hub. It's also saved me a lot of money over those years. The customer service can't be beat either!

Pros: Nice call quality.

Cons: NO problems.

Overall Experience: I have noticed an improvement in my call quality and the voice quality on my end is clearer. I also like that they don't charge anything to port an existing number to them which is great as I didn't want to lose the phone number that I had.

Pros: The quality of call is clear.

Cons: No problems yet.

Overall Experience: I have been using Ooma for over 3 years now and I have no complaints. The quality of call is clear, the features are robust and it's reliable for day-to-day use. I am currently saving quite a bit over my old landline, so all in all, it's a great package.

Pros: Great call quality

Cons: No issues till now.

Overall Experience: It does have great call quality, which is important to me because I do a lot of conference calls for work. The price is also very good - if you're looking for something similar, this is your best bet!

Pros: Cheap Feature-rich.

Cons: Requires internet

Overall Experience:

Although it's not really free as it cost me more than 6/month, service is very reliable. Very easy to set up.

Pros: Cost and phone quality

Cons: Pay extra for some basic features.

Overall Experience:

Happy and surprised actually with the quality and the savings. I now pay 10% of what I used to be charged, with no problems.

Pros: Low price packages.

Cons: Customer service lacks quality.

Overall Experience:

Ooma is reliable and has a consistently clear connection.

Pros: Excellent voice quality.

Cons: Equipment cost

Overall Experience:

I have to tell you, that I've never regretted switching to a VOIP. The phone company took a hike in years.

Pros: Features are good.

Cons: Quality of call drops.

Overall Experience:

Never have any calls that drop or fail.

Pros: Cheap pricing

Cons: Features are limited

Overall Experience: I am a long-time customer of Ooma and use it on a daily basis. I've never had any major issues with the service and the call quality is always great. The pricing is also much cheaper than my previous phone company.

Pros: Reliable solutions.

Cons: Call quality may drop sometimes.

Overall Experience:

When I first looked into getting home phone service, Ooma was one of the first to come up. After calling customer service and getting an estimate of price, I soon realized it was one of the cheapest options out there. And, even though call quality is not always perfect or consistent, it's never been bad enough to keep me from being able to talk to family and friends.

Pros: Quality calls.

Cons: No cons so far !

Overall Experience:

Simply awesome value and we'll continue to be Ooma customers for a long time!

Pros: Really affordable solutions.

Cons: No issues yet.

Overall Experience: I'm in a small business, so the cost was attractive to me. The quality of the call is really good and when I need customer service, they're always there to help me.

Pros: Good services.

Cons: Needs internet connection.

Overall Experience:

Customer service is fantastic, just call if you have an issue, don't bother looking it up online, they are fabulous.

Pros: Permits to listen to voicemails through email

Cons: Team faxing capability can be improved

Overall Experience: The Call blocking feature allows you to block spam calls. However, it consumes more time when logging into the app on both Windows and Cell phones.

Pros: Value and reliability

Cons: For extra features you have to pay more.

Overall Experience:

I normally use it to call people rather than my cell. I've had this service for about 5 years and I've never had any issues nor interruptions in service.

Pros: Voice Quality

Cons: Upfront cost

Overall Experience:

The sound quality was good; set up was easy and quick, the plan is at cost is quite costly.

Pros: Customer service is quick.

Cons: The premium is quite costly

Overall Experience:

I’ve always wanted a house phone but they’re so expensive it makes it feel like a bill.

Pros: Cost effective services.

Cons: No battery backup for power outages.

Overall Experience:

Their services are reliable, uptime & audio quality is in full HD.

Pros: Cheap and Reliable.

Cons: Sometimes the call quality gets low.

Overall Experience:

Ooma Telo is for price conscious consumers who have to maintain a landline yet want to cut the cord. Calls are clear and uptime is good.

Pros: Adapts to Office, Mobile, and Remote business styles

Cons: Call logging is cumbersome

Overall Experience: We can work while traveling using our cell phones. Voicemail-to-email transcription is good. But texting to other numbers requires adding them as contacts.

Pros: Reliable and quality service

Cons: Cant receive SMS sometimes.

Overall Experience:

I can call people back after listening to the voicemail. This is especially good for work at home environment.

Pros: Great customer service.

Cons: No cons.

Overall Experience:

I have been using Ooma for over a year now and I have to say that it has been the best purchase I've made. I initially shopped around and tried other providers but decided they were too expensive. With Ooma, not only do you get great customer service, but you also get the cost savings of eliminating your landline.

Pros: Voice quality is quite okay.

Cons: Premium service could cost a little lower.

Overall Experience:

The expenses that you will incur are price of the device and port your existing number.

Pros: Features.

Cons: Customer services.

Overall Experience:

After the initial free Premiere service is over (30 days) we started receiving an avalanche of robo calls. We can no longer use our home phone we get so many robo, sales, and scam calls also.

Pros: The setup was a breeze

Cons: Little expensive service

Overall Experience: Ooma is one of the easiest products I have ever used. The setup was a breeze, and the customer service is superb. It's nice to be able to have a person on the line who can help in a time of need!

Pros: Reliability

Cons: Functions are less.

Overall Experience:

It is impossible to remove your credit card billing data from the account.

Pros: Better price.

Cons: Must have an active internet connection

Overall Experience:

It provides service when a cellular phone cannot.

Pros: Low monthly fee.

Cons: If internet is down then there is no phone service

Overall Experience:

Been with them for several years and has saved me $100s of dollars over a traditional land line.