Intratel Business Phone System Reviews, Features & Pricing

Pros: Greg was very helpful with explaining to us regarding call center solutions, and finding the best solution for us. The best thing we like about Greg is that he is very responsive to our problems, and responds fast. Highly recommended.

Cons: Pricing is okay.

Pros:

Cons:

Overall Experience:

Greg and Intratel provided us promptly with a quality, cost effective, solution for our phone services. The quality of work and speed at which Greg had us up and running was very impressive. Greg’s thoroughness and knowledge was greatly appreciated. I highly recommend working with Intratel.

Pros:

Cons:

Overall Experience:

We cannot say enough about the new phone system supplied by INTRATEL. That we have invested in. We operate an appliance service company with a staff of 34 and going into over a 100 homes daily. This takes a lot of organization and the phone system is front and center to this operation.
We reviewed 4 different companies in making this move.
To say that it has been an investment worth making would be an understatement.
From the planning stage, to getting answers to our 100+ questions, to special desired features.
Our questions were all answered, leaving us with confidence and excitement in having made the right decision in moving forward with INTRATEL.
We TRULY have not been disappointed; rather our expectations have been exceeded in the delivery of the phone system equipment, in its set up and the efficiency that this new system has brought to our office.
Our customer service experience has improved 300%. It is so amazing!
A few points to consider - our voice mail count has dropped from around 60 -80 per day to maybe 1 or 2 per day. Stress level in the office in handling call volume has dropped by 50 % as this system facilitates a wonderful work distribution. Its efficiency in making and receiving phone calls: where dialing a phone # is a thing of the past and incoming calls automatically populate the customer's profile in our database with only one click of the mouse has made taking the next phone calls fun. Thanks to an ingenious individual at the helm of INTRATEL who is able to write a customized computer software script in minutes that can make a 10 year dream come true.

To top it off we have:
-an unlimited amount of lines at our disposal (no more waiting for an available line out)
-no more long distance charges
-are saving a significant monthly premium over the rates we were being billed from the local phone utility before.

Working with Greg and INTRATEL has been a total WIN WIN WIN. So glad we connected.

Herb Klassen
President, Lincoln Appliance Service Center

Here are a few comments from our Customer Service Reps that use the system constantly:

I appreciate how intuitive the phone system is within our computer system. Our workload is more efficient and streamlined now.

Donna, CSR Lincoln Appliance

This new phone system has made our job so much more efficient. It saves so much time being able to click to dial, one of my favorite features! So many different aspects of this system have alleviated annoyances and stress in our day to day tasks. No more "This call is long distance, please dial 1 before..." as it automatically knows if it is a long distance. We used to have a CSR focus solely on returning a large amount of voicemails, but now that we have a queue system, we get a handful of voicemails at the most. AMAZING!

Lindy D.
Team Lead, Lincoln Appliance

I'm really liking this new system. I love the "dial" option, quick and easy.
Also the messaging system. Also the head set.
Love love love the quick dial option for customers as well as techs

Elsie, Parts Department Lincoln Appliance

This new phone system has brought our reporting and call monitoring into a much more efficient process. There is so much data available to look at, and access at our fingertips to help improve processes in the office. I am so happy we made the switch.

Jenn- Human Resources, Lincoln Appliance

Pros: Great service

Cons: Might be a bit tricky to set up

Overall Experience:

The quality of work and speed at which Greg had us up and running was very impressive. Greg’s thoroughness and knowledge was greatly appreciated. I highly recommend working with Intratel.

Pros: Support staff is helping.

Cons: No Cons till since 3 years.

Overall Experience:

They offer three different plans at three different competitive price points which should cover most small business needs.

Pros: Helpful and extremely responsive staff.

Cons: Service drops if the power goes out

Overall Experience:

Pricing is based on whether you are paying monthly or annually, and then further broken down into four brackets based on the number of extensions you need.

Pros: Very Good, reliable, and professional company

Cons: No Cons

Overall Experience:

Great company with outstanding customer service. Never had any issues

Pros: Their support is very professional and cost-effective

Cons: No cons till now

Overall Experience:

Customer service of the highest level. They know how important your business is to you. Highly recommend it to everyone who is looking for a VoIP service.

Pros: Their response time is exemplary

Cons: We have encountered nothing.

Overall Experience: They make every setup very easy and they respond to every query and are more reliable

Pros: Ease of use and support is fast.

Cons: So far it is working quite well for us. We don’t have any negative feedback for them.

Overall Experience: Their tech support is tremendous. The quality of the calls is very impressive and they help us in any condition.

Pros: No need to check the system once setup is completed.

Cons: Nothing to dislike. Their services meet all of our business needs

Overall Experience: Intratel allows users to stay connected wherever they are which resulted in improved efficiency and money-saving

Pros: 1) The technical support is great and very responsive. 2) A dedicated phone line, so that all calls, messages, and contact information is in one place 3) Very Affordable for startups and small businesses

Cons: Earlier the calls used to disconnect but they fixed it quickly. No complaints

Overall Experience: Intratel has allowed us to build a business phone system for our team in a simple way and has made it easier to move remote.

Pros: Very easy to implement and great support

Cons: Would like to see additional levels of service for extensions that are limited use.

Overall Experience: Intratel allows me to work remotely without having to use my cellphone to make business calls

Pros: The best thing I liked is that I can manage calls from the desktop or from the app and the customer service

Cons: With a lot of our team working from home we have found that sometimes the mobile application doesn't ring and it causes the callers to go straight to voicemail.

Overall Experience: The mobile app has allowed our employees to remain efficient while working from home during this pandemic. The customer service is very supportive.

Pros: Their support team is very helpful and patient despite having a lot of setup problems

Cons: No negative points till now

Overall Experience: Intratel helped us especially during these difficult times to use our office phones through their app to call our clients with no problems as some of our employees don't want to use their personal phones.

Pros: The ease of setup for basic functions was great.

Cons: No cons

Overall Experience: Intratel is a very flexible, stable, and scalable system that we had for our business and we are very happy with it

Pros: Good customer service.

Cons: Features are limited.

Overall Experience: I've been with Intratel for about 3 years now and it's been a great experience. I liked them when I first signed up and they have lived up to my expectations ever since. The price is not bad, either, and they are really responsive to our needs.

Pros: Works well enough.

Cons: No cons.

Overall Experience:

Intratel has great call quality. Highly recommended!

Pros: Very reliable solutions.

Cons: No cons till now.

Overall Experience:

The company Intratel has been my backbone for over few years now. I would recommend Intratel to anyone who is looking for VoIP services because I know they will be in good hands.

Pros: 3-way calling

Cons: There is no issue till now

Overall Experience:

With its seamless integration, crystal-clear call quality, and extensive range of features, Intratel has genuinely elevated our professional communication experience. We can manage calls, conference with team members, and engage in video meetings in one centralized platform.

Pros: Unlimited Calling in North America

Cons: I haven't encountered any negative points so far

Overall Experience:

With Intratel, we have experienced efficient auto-attendant service and customizable voicemail options. The customer support team has been accommodating and responsive whenever we've had questions or needed assistance.

Pros: Supports various IP phones

Cons: No cons

Overall Experience:

Intratel provides a reliable and robust communication solution for our business and offers cost-effective pricing plans that align perfectly with our budgetary needs. We have seen a significant improvement in productivity and streamlined communication since implementing Intratel as our go-to business phone system.

Pros: Technical support

Cons: None

Overall Experience: I have been a loyal customer for years, and the freedom to adjust my plan without being tied down by lengthy contracts has simplified my life.

Pros: 99.99% network uptime

Cons: None

Overall Experience: I have used Intratel for my business for a while and decided to use the annual payment option. It simplifies my billing process, and the 10% discount on the monthly pricing rates is a fantastic deal!

Pros: Customization

Cons: None

Overall Experience:

Their hybrid migration services are helpful because we can transition to newer software or hardware without disrupting our daily operations. Intratel redirects calls to a predetermined backup number or device, which saved my team when our primary systems went down.

Pros: Pricing

Cons: None

Overall Experience:

Their in-house network control made my data safe and critical applications accessible. The ability to seamlessly route unanswered calls directly to voicemail has helped us maintain a professional image and ensure no customer inquiry falls through the cracks.

Pros: Customer Service

Cons: None

Overall Experience:

Intratel's VoIP call forwarding helped to improve my business. I struggled with missed calls and delayed responses until I switched to their service. Now, all my incoming calls are seamlessly routed to the right person or department, no matter where they're located. I can provide much better customer service, and my team's productivity has enhanced.

Pros: Quick response

Cons: None

Overall Experience:

As a busy entrepreneur, I'm constantly on the go and can't always take calls. But with Intratel, I never miss an important message - they seamlessly transcribe my voicemails and send them straight to my inbox. This lets me quickly read through and respond to clients without wasting time listening to long voicemails. The accuracy of the transcriptions is also top-notch.

Pros: Hybrid migration

Cons: None

Overall Experience:

Intratel's VoIP call forwarding helped to improve my business. I struggled with missed calls and delayed responses until I switched to their service. Now, all my incoming calls are seamlessly routed to the right person or department, no matter where they're located. I can provide much better customer service, and my team's productivity has enhanced.

Pros: Video conferencing improves collaboration

Cons: None

Overall Experience:

Intratel's video conferencing solution has improved our team's collaboration. The crisp, high-definition video and seamless audio make our virtual meetings feel as engaging as in-person discussions. I'm consistently impressed by the reliability and ease of use - even our less tech-savvy colleagues have picked it up quickly.

Pros: Quick response

Cons: None

Overall Experience:

Intratel is an exceptional VoIP and Internet telephone communications leader. Its systems and solutions are unparalleled in the business arena, offering top-notch technology and reliable services that have transformed our communication.

Pros: Enterprise-grade features

Cons: None

Overall Experience:

From hosted PBX to call centre setups, their services have genuinely transformed the way we handle business calls. Their VoIP Phone lines are incredibly reliable.

Pros: Reasonable pricing

Cons: None

Overall Experience:

The VoIP connections were consistently stable, and the service was easy to scale as our business grew. Their services allowed our company to expand its communication capabilities without significant upfront investment or technical hurdles. As a busy professional, I often receive voicemails from clients and colleagues, and it was challenging to keep track of them. Now I can easily download my voicemails and receive the transcriptions via email. The quality of the voicemail-to-email transcriptions is exceptional, and I am impressed with the accuracy and clarity of the text. I highly recommend Intratel due to its comprehensive features.

Pros: Helpful support team

Cons: None

Overall Experience:

The transition from our previous provider was smooth, with minimal downtime, and the quality of VoIP calls has been consistently high. The ability to customize services to fit our specific business needs was a significant advantage, and the exceptional customer service was a standout feature. While there are cheaper alternatives in the market, they often come with compromises in reliability and support. Intratel offers reasonable pricing without sacrificing service quality.

Pros: Easy Integration, High Call Quality, Friendly support team

Cons: None

Overall Experience:

I used the SIP trunking service for our growing tech startup. The service was easy to integrate with our existing systems, and the call quality was consistently high. The most impressive aspect was the knowledgeable and friendly customer support team, who were always ready to assist and provided excellent guidance throughout the setup process. The documentation could be more detailed for users new to SIP trunking. Nonetheless, I highly recommend Intratel for their SIP trunking services as they offer great value and reliable performance.

Pros:

Cons:

Overall Experience:

We've been using Intratel's phone lines and PBX management since 2009 for our two large call centres. Moving from a 150K phone system to their solution was one of the best IT decisions we ever made. Now we have easy-to-use live and historical reporting at our fingertips. Our business critically relies on phone service that works all time, and they've come through on that as well.

Pros: Intratel advertise three plans on their website, the Entry Level plan, the Business Standard plan, and the Business Premium plan. They have a good selection of IP phones supported including Polycom, Cisco, Yealink and Grandstream.

Cons: There are no help or support sections on their website. This is not necessarily a bad thing but mentioning here for completeness. Number porting fees are quite expensive at $25 per number, which can add up quickly if you have lots of numbers.

Overall Experience:

If you are a small business in Canada I recommend taking a closer look at their service offerings. Intratel supports various IP phones including deskphones, cordless handsets, and conference phones, as well as accessories such as headsets and phone expansion modules. IP phone manufacturers that they support and sell include Polycom, Yealink, Cisco and Grandstream. From small businesses looking to reduce telephone costs and legacy PBX management headaches to large call centers needing a fully customized end-to-end communications solution, you can trust Intratel's 10+ years of industry experience and dedication to helping you achieve your business goals.

Pros: Intratel is Reliable, they have a great quality of services which leads to innovative customizations to meet our needs. Nice tech support and customer service.

Cons: The customer services can be more improved.

Overall Experience:

Greg was very helpful with explaining to us regarding call center solutions, and finding the best solution for us. Pricing is okay. The best thing we like about Greg is that he is very responsive to our problems, and responds fast. Highly recommended.

Pros: Pricing is okay.

Cons: I find it's very slow. I have unlimited time and I use my cell at night in bed.

Overall Experience:

They are always available to help you out with any issue related to VoIP & internet. They always have the best deals in the market for Internet & VoIP solutions. They are always available when you need them and they get the job done right! I've been on several IP services.

Pros: I have tested their service and haven't had any bad surprises yet.

Cons: The CUSTOMER SERVICE IS AWFUL.

Overall Experience:

We have been with Intratel for a number of years and are continually happy with their service and products. I often refer to them for the ease of use, competitive pricing and quick online support.

Pros: Always available to help you out with any issue related to VoIP & internet.

Cons: Their staff does not respond to emails.

Overall Experience:

They were extremely responsive, very professional. Great Service! Fast, efficient, and always happy to help. Highly recommended.

Pros: Available to help with any issue related to VoIP & internet.

Cons: There are some delays sometimes .

Overall Experience:

I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: I have tested their service and haven't had any bad surprises yet.

Cons: Their customer service staff does not respond to emails.

Overall Experience:

They were extremely responsive, very professional. Great Service! Fast, efficient, and always happy to help. Highly recommended.

Pros: I have tested their service and haven't had any bad surprises yet.

Cons: The CUSTOMER SERVICE IS AWFUL.

Overall Experience:

They are always available when you need them and they get the job done right! I've been on several IP services.. and the quality of this service is unparalleled. I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: They were extremely responsive, very professional.

Cons: There are no help or support sections on their website.

Overall Experience:

Its efficiency in making and receiving phone calls: where dialing a phone # is a thing of the past and incoming calls automatically populate the customer's profile in our database with only one click of the mouse has made taking the next phone calls fun.

Pros: Greg and his team offer great support and customer service.

Cons: We could not find anything on Intratel's website.

Overall Experience:

I would recommend Greg and his team to anyone. Extremely quick and professional service. I could not be more pleased. They were extremely responsive, very professional. Great Service!

Pros: Fast, efficient, and always happy to help.

Cons: I find it's very slow.

Overall Experience:

Their customer service is even better. Greg & his team is very professional and extremely helpful. I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: They always have Quick responses.

Cons: There are no help or support sections on their website.

Overall Experience:

We've been using Intratel's services since 2015 and have always been pleased with the pricing and service they provide. Great support and staff .

Pros: Have the best deals in the market for Internet & VoIP solutions.

Cons: We could not find anything on Intratel's website.

Overall Experience:

I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: Highly responsive, very professional.

Cons: No cons till yet using since 4 years.

Overall Experience:

Have been using Intratel for over a year now and I highly recommend it. Greg and his team offer great support and customer service. Greg and Intratel provided us promptly with a quality, cost effective, solution for our phone services.

Pros: Responds Quickly.

Cons: No support sections on their website.

Overall Experience:

We've been using Intratel's services since 2015 and have always been pleased with the pricing and service they provide. Great support and staff . I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: They have the best deals in the market for VoIP solutions.

Cons: Website is not user friendly.

Overall Experience:

Have been using Intratel for over a year now and I highly recommend it. Greg and his team offer great support and customer service. Greg and Intratel provided us promptly with a quality, cost effective, solution for our phone services.

Pros: Professional Services.

Cons: Slow internet sometimes.

Overall Experience:

We promoted that phone number as a business line but the phone stopped working and we lost a lot of business.

Pros: Best deals in the market for VoIP solutions.

Cons: Slow internet sometimes.

Overall Experience:

Have been using Intratel for over a year now and I highly recommend it. Greg and his team offer great support and customer service. Greg and Intratel provided us promptly with a quality, cost effective, solution for our phone services.

Pros: They respond Quickly.

Cons: Website is not user friendly.

Overall Experience:

We've been using Intratel's services since 2015 and have always been pleased with the pricing and service they provide. Great support and staff . I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: Best deals in the market for VoIP solutions.

Cons: No support sections on their website.

Overall Experience:

We promoted that phone number as a business line but the phone stopped working and we lost a lot of business.

Pros: They always have the best deals in the market

Cons: There is no mention of customer service hours on their website.

Overall Experience:

I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: Responds fast

Cons: None.

Overall Experience:

Now we have easy to use live and historical reporting at our fingertips. Our business critically relies on phone service that works, all the time, and they've come through on that as well.

Pros: Pricing is okay.

Cons: None so far.

Overall Experience:

We've been using Intratel's phone lines and PBX management since 2009 for our 2 large call centers. Moving from a 150K phone system to their solution was one of the best IT decisions we ever made.

Pros: Quality, Cost effective solutions

Cons: Service charges are expensive.

Overall Experience:

Now we have easy to use live and historical reporting at our fingertips. Our business critically relies on phone service that works, all the time, and they've come through on that as well.

Pros: Great service

Cons: Sometimes the call quality is low

Overall Experience:

. They are always available to help you out with any issue related to VoIP & internet. Greg & his team is very professional and very helpful.

Pros: I really like the ease of use and hassle-free interface

Cons: Frequent updates and changes to the interface

Overall Experience:

Intratel is feature-packed especially when connected to other VoIP providers. With Intratel everything is included and the setup support is superb.

Pros: Best call quality

Cons: Feature list is limited.

Overall Experience: I've been using Intratel for over a year and can't say anything but good things about them. I've used their number for client service and it's always been a pleasant experience. Their call quality is by far the best in the area. I would recommend them to anyone looking for dependable phone services at a fair price.

Pros: Quick response

Cons: None

Overall Experience:

The call recording feature provides flexibility by offering two options such as 6-month storage and long-term storage. It has made analyzing our calls easier.

Pros: Easy Setup, Responsive Customer Support

Cons: None

Overall Experience:

I used the hosted PBX service for my small business, and my overall experience was positive. The service was reliable with minimal downtime, and the setup process was straightforward with clear instructions. One of the highlights was the prompt and efficient customer support. Whenever I encountered an issue, the support team quickly resolved it. I recommend Intratel to other businesses looking for reliable hosted PBX services.

Pros:

Cons:

Overall Experience:

We've been using Intratel's services since 2015 and have always been pleased with the pricing and service they provide. Great support and staff and a better provider.

Pros:

Cons:

Overall Experience:

Greg and the Intratel team have been a backbone for IDS for quite some time now (7+ years)... In the early days, they were described by my then IT management firm as the IT guys behind the IT guys. We're now looking to expand our relationship with Intratel much beyond our VOIP solutions. We will look to put all of our Internet, Phone, Data Storage & Security in their trusted hands. Also can link you with the who's who of on-site support for almost anything "IT." I would highly recommend it! Best, Nick

Pros: Pricing is okay.

Cons: Sometimes some lag in conversation

Overall Experience:

We could not find anything on Intratel's website so we would recommend at least asking them if you decide to find out more about their services, just for peace of mind.

Pros: Very clear, supportive professional

Cons: No service if the power goes out

Overall Experience:

They offer three different plans at three different competitive price points which should cover most small business needs. Overall, if you are a small business in Canada I recommend taking a closer look at their service offerings. One of the best PBX phone system services.

Pros: Great service

Cons: Requires reliable internet connection

Overall Experience:

Greg & his team is very professional and extremely helpful. They are always available to help you out with any issue related to VoIP & internet. They always have the best deals in the market for Internet & VoIP solutions.

Pros: Very clear, supportive professional

Cons: No Cons. It has benefitted me tremendously.

Overall Experience:

The quality of work and speed at which Greg had us up and running was very impressive. Greg’s thoroughness and knowledge was greatly appreciated.

Pros: Quality, Cost effective solutions.

Cons: Sometimes some lag in conversation

Overall Experience:

They are always available to help you out …I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: Have the best deals

Cons: Requires reliable internet connection

Overall Experience:

They are always available to help you out …I would highly recommend Intratel Communications Inc. to any one in the market who is looking for better solutions to their company needs.

Pros: Affordable Price

Cons: The call quality drops sometimes.

Overall Experience:

We could not find anything on Intratel's website so we would recommend at least asking them if you decide to find out more about their services, just for peace of mind. Overall perfect PBX systems.

Pros: Good Customer Support. Reliable VoIP Providers.

Cons: I have not had any issues yet.

Overall Experience:

I would definitely recommend Intratel to anyone looking to upgrade to a perfect VoIP phone system! Greg is very helpful and extremely responsive. There customer service is even better. Give it a try you wont regret.

Pros: The support team so far has been great

Cons: Sometimes the call gets disconnected

Overall Experience:

I have nothing but only good things to say about intratel. We have been their client for 2 years and have been pleased with the level of service we received from intratel.

Pros: Fantastic customer support.

Cons: No issues yet.

Overall Experience:

I am using Intratel's services since 2015 and have always been pleased with the pricing and services.

Pros: Saving my money.

Cons: No issues yet.

Overall Experience:

I have been a customer of Intratel's for the last month and I like the response time. It's so nice to call them up and get an answer right away. The pricing is okay, not too high or too low.

Pros: Responsive Customer Care.

Cons: No issues till now.

Overall Experience: I've been with Intratel for 4 years now. Team is always responsive, knowledgeable, resourceful and friendly.

Pros: 3-way calling

Cons: The support section can be improved

Overall Experience: Their support for various IP phones enables our team to connect using different devices. Customer service timings can be mentioned on their website.

Pros: Voicemail to Email feature

Cons: Live chat can be provided

Overall Experience:

They offer the option to keep our existing numbers with a one-time number porting fee. It seems like an extra cost initially, but it's negligible when compared to their convenience.

Pros: Integration of mobile Apps and Softphones

Cons: Chat support can be provided

Overall Experience: I initially signed up for their basic package. The features provided far exceeded my expectations and helped me kickstart my project quickly.

Pros: Affordable price

Cons: Live chat can be provided

Overall Experience:

With their hosted PBX, on-premise internet phone system, call centre solutions, and VoIP phone lines, Intratel offers a comprehensive suite of services that cater to our business communication needs.

Pros: Have the best deals

Cons: Sometimes the call quality is low

Overall Experience: The quality of work and speed at which Greg had us up and running was very impressive. Their Business Voip Phone Service is perfect, Greg’s thoroughness and knowledge was greatly appreciated. I highly recommend working with Intratel.

Pros: Best communication calling software for a small organization

Cons: Sometimes call history doesn’t appear on all devices

Overall Experience: Intratel provides an easy to use telephone solution with a competitive price

Pros: Very affordable solutions.

Cons: No issues yet.

Overall Experience: I am a small business owner and I have been looking for the best VoIP provider option. For me, Intratel was the best because it offers competitive price points from what I can see. It's not too expensive and it's not too cheap, so it should be perfect for most of my needs!

Pros: Competitive pricing

Cons: Call quality may drop sometime.

Overall Experience: Intratel is a great VoIP services that has competitive pricing. It offers a lot of great features as well. This is the best small business phone system I have seen on the market, and it was easy to set up. The customer support was also very helpful which made the whole process much smoother for me!

Pros: Saves me money and time.

Cons: Limited features.

Overall Experience: I've been with Intratel for a year now and I love the service. They have all kinds of helpful features, I love that it saves me money and time. The customer service is phenomenal and they're always available to answer my questions, no matter how inane or trivial they may be.

Pros: Affordable solutions

Cons: No issues till now.

Overall Experience: I've been using Intratel for a few years now. It's fantastic and offers a lot of additional features that I can't find elsewhere. The cost saving solutions are also much better than any other company I have used.

Pros: Amazing customer service

Cons: No issues yet.

Overall Experience: Intratel is a great company that offers competitive pricing and amazing customer service. I've been using it for over a year now and I am very pleased to say that the company has always been dependable, professional, and exceeded my expectations!

Pros: Affordable Pricing

Cons: No problems.

Overall Experience: Intratel's rates are very competitive and the customer service is great. Saved a lot of money for my company over the past year. I would highly recommend Intratel to anyone looking for a reliable, affordable service provider.

Pros: Cheap services.

Cons: No issues yet.

Overall Experience: I want to thank Intratel for their call quality. Their call quality is fantastic and the pricing is affordable. I am so glad we switched over to them and would definitely recommend others to do the same.

Pros: Prices are cheaper

Cons: Little tricky to setup.

Overall Experience: I switched my home phone line to Intratel a few months ago and I am really happy with the switch. The customer service was great, the prices are cheaper than my old provider, and the call quality is fantastic.

Pros: Easy to use.

Cons: No cons.

Overall Experience: I have been using Intratel for more than a year now and am always pleased with the service. Other companies that I have used don't compare in terms of call quality. The price point is also very competitive, so overall I would recommend it to anyone looking for good quality and a low price.

Pros: Good quality of calls.

Cons: Little expensive.

Overall Experience: I was on the edge with Intratel before I called them. I wasn't sure if their call quality would be good, but after two calls I am pleased with the service. Their customer service is amazing and they are always ready to help with any concerns that you may have.

Pros: Affordable services.

Cons: Didn't had any issues.

Overall Experience:

The VoIP services that Intratel offers are essential to our small company. Impressive customer support. You can trust them to give you honest and reliable advice anytime!

Pros: I like being able to have a softphone instead of using the hardline

Cons: The service is sometimes unavailable without a reboot.

Overall Experience: I enjoy having a business line that is not my personal cellphone number.

Pros: Price points and features.

Cons: Customer service can respond late.

Overall Experience: I've been shopping around for a new VoIP provider and Intratel has the best prices. The initial setup fee is very nominal, which is the cheapest I've seen. There are different packages to choose from, with varying price points and features, and you can customize your plan to fit your needs. I like how all of their plans work with my current infrastructure as well, so I don't have to make any new investments.

Pros: Excellent customer service

Cons: Little expensive

Overall Experience: Intratel is a great company. They have been there to save the day and offer cost saving solutions that no other company can offer. I couldn't be happier with their service as they continue to work hard every day, providing excellent customer service and meeting our needs of the organization.