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VoIP.MS

by VoIP.MS

4.1/5
Average Ratings 7 Reviews
Overall
4.1/5
Ease of Use
4.1/5
Customer Service
4.4/5
Provider Details
Starting Price
US$0.85 / DID /Monthly
Pricing Details
Talk to sales at: +1-877-786-4767

VoIP.MS Reviews, Features & Pricing

About VoIP.ms

VoIP.MS offers a robust cloud-based internet phone service, enabling businesses across Canada and the United States to seamlessly manage communications with features like voicemail, call recording, and audio conferencing. Tailored for flexibility and cost-efficiency, our bring-your-own-device service focuses on providing quality local and international connections. With our platform, users can enhance customer service through call queues, create custom scenarios with sequencing, and enjoy a wealth of features designed for optimal communication management.

VoIP.MS Features

VoIP.MS offers the following features:

  • Voicemail: Maximize your productivity with VoIP.MS's advanced voicemail feature, designed to be both powerful and user-friendly. Customize your voicemail greetings to fit your brand or personal style, and configure settings to meet your specific requirements. For added convenience, have your messages forwarded directly to your email as attachments, ensuring you never miss important information, no matter where you are.
  • Call Forwarding: Ensure you're always reachable with our seamless call forwarding service. Incoming calls can be automatically redirected to any phone number worldwide, whether it's to a mobile phone, landline, or computer. This feature is designed for ease of use and mobility, keeping you connected to your calls wherever life takes you.
  • Phonebook: Organize your contacts like never before with the VoIP.ms phonebook feature. Create custom groups based on your needs, such as family, work, or friends, and set filters so calls reach you through the most convenient route. Plus, with the ability to configure up to 99-speed dial entries, connecting with important contacts is quicker than ever.
  • Ring Group: Enhance call routing efficiency with Ring Groups. This feature allows you to direct incoming calls to a selected group of extensions, ensuring that calls are managed effectively. Whether it’s main accounts, sub-accounts, SIP URIs, or call forwarding extensions, Ring Groups streamline your call management process.
  • Call Hunting: With Call Hunting, missing calls become a thing of the past. This feature enables incoming calls to sequentially ring through different destinations until the call is answered. By optimizing call distribution, Call Hunting ensures that every call finds its way to you, improving response times and customer satisfaction.

VoIP.MS Plans and Pricing

VoIP.MS offers a pay-as-you-go service with no strings attached, featuring competitive VoIP.ms international rates, affordable VoIP.ms call rates, and cost-effective VoIP.ms DID price. The VoIP.ms pricing structure is given below:

  • Local Pay Per Minute Plans- US$0.85 per month per DID number
  • Toll-Free Plans- US$0.99 per month per DID number
  • Unlimited Plan- US$4.25 per month per DID number

Editorial Verdict

VoIP.MS stands out as a comprehensive and flexible internet phone service, offering an impressive array of features tailored to meet the diverse needs of businesses and individuals alike. With its focus on quality connections, user-friendly configuration, and cost-effective communication solutions, VoIP.ms is the go-to choice for those seeking reliable and advanced telephony capabilities.

VoIP.MS Reviews Recently Reviewed!
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I am very happy with their features.

March 13, 2024
Victoria Schroeder

Software Tester

4.5/5
Overall
4/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Feature rich solutions.

Cons: No problems at all.

Overall Experience:

I am happy with their features and the customer service. They have been great at quickly resolving any issues.

Good security through encryption

April 2, 2024
Lizzie Lacey

Auditor

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Uptime

Cons: User registration

Overall Experience:

Call set up and voice are encrypted. We experienced difficulties matching inbound services on endpoints with the correct servers.

MMS and SMS require proper support

April 5, 2024
Donna

Manager

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: End-user equipment configuration

Cons: Tedious to setup

Overall Experience:

Documentation is good. There is no support for receiving SMS from short numbers.

They have a lot of features.

March 13, 2024
Whitney

Director of Operations

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service has been excellent.

Cons: No problems with VoIP.ms.

Overall Experience:

Highly Recommended

Voicemail to text feature needs improvement

April 1, 2024
Scott

CEO

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Good audio quality

Cons: Issues with short code SMS

Overall Experience:

The DID availability and customer support are commendable. The voice mail speech to text to email feature breaks short messages into numerous emails.

Text features needs improvement

April 18, 2024
Domenic

System Engineer

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Simple Platform

Cons: Backend update

Overall Experience: The support team responds well to email queries. However, I could not utilize the text features when receiving MMS messages or validation codes to log into the accounts.

Data interruption needs resolution

April 23, 2024
Saul

Supplier

4/5
Overall
5/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: DID Pricing

Cons: Few complicated features

Overall Experience: Number porting is intuitive. However, the data gets interrupted when using VoIP, sometimes resulting in a dropped call.

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