Callture

by Callture

4.1/5
Average Ratings 4 Reviews
Overall
4.1/5
Ease of Use
4.3/5
Customer Service
3.8/5
Provider Details
Starting Price
CA$26.50/Monthly/User
Pricing Details
Talk to sales at: 1-800-520-4903
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Callture Customer Reviews, Features & Pricing

About Callture Canada

Callture is a Canadian business phone service provider that specializes in making communication between teams simple, fast, and hassle-free. With Callture’s phone services, clients can reach out to businesses to address their queries and concerns through various mediums like chat, video, SMS, fax, etc. The services offered are considerably optimized to best suit small businesses like accountants, lawyers, non-profits, tech companies, medical clinics, and much more. 

Callture Business Phone Features

Callture's business VoIP system comes with various features. These include the call features you need to keep your business communicating professionally

  • Unlimited calls anywhere in Canada & USA 
  • Cloud-based phone system
  • Auto-attendant
  • Memo on call
  • Call forwarding
  • Call recording
  • Call queue
  • Call conferencing
  • VoIP phones and devices
  • Callture smartphone app
  • CRM Integration
  • Toll-Free numbers

Callture Plans and Pricing

Callture offers 4 pricing plans based on the number of users and features you wish to enjoy. They are as follows:

Plan 1 User 2-4 Users 5-20 Users 21+ Users
Features
  •  Unlimited Incoming & Outgoing Calls
  • Unlimited Internet Fax
  • First Month Free (60 min)
  • Unlimited Incoming & Outgoing Calls
  • Unlimited Internet Fax
  • First Month Free (60 min)
  • 100 Toll-Free Minutes
  • Unlimited Incoming & Outgoing Calls
  • Unlimited Internet Fax
  • First Month Free (60 min)
  • 300 Toll-Free Minutes
  • Unlimited Incoming & Outgoing Calls
  • Unlimited Internet Fax
  • First Month Free (60 min)
  • 1000 Toll-Free Minutes
Pricing(Per user per month) $26.50 $26.50 $26.50 $26.50

Pros

  • All features included in single-user plan.
  • No extra charges for installation and maintenance.
  • Aggressive pricing.

Cons

  • Callture's user interface is clunky and difficult to use.
  • Video conferencing not described.

Editorial Verdict

Callture’s phone services best cater to growing businesses. It comes with several intuitive features. The most prominent of which include CRM integration, video conferencing, contact management, team chats, and much more. By far its best features pertain to tracking and automated call recording. The pricing structure is also quite flexible and clear. 

That being said, Culture does suffer from a clunky user interface. This makes the platform sometimes confusing and difficult to use. The customer service is also not up to satisfaction, with poor support being a major complaint. 

Overall, Callture is a decent business telephone service provider that is bogged down with its own subpar UI and customer support system. 

Callture Alternatives

Intratel

Intratel has been a leading provider of enterprise-class communication solutions to businesses in Canada for over 14 years now. They specialize in providing telephone solutions that are highly scalable, feature-rich, and affordable. Intratel excels in offering hosted PBX, on-premise PBX phone systems, call center solutions, and VoIP phone lines for businesses. Plans starting from as low as CA$19.95 per user per month.

Learn More

Net2Phone

New Jersey-based Net2Phone offers solutions centered around cloud-based computing and VoIP telephony. The solutions offered by Net2Phone are meant for growing businesses that wish to create a virtual work environment for their staff. The solutions offered by Net2Phone facilitate unified communication and collaboration, and can seamlessly integrate with an organization’s existing phone system. Plans starting from US$49.99 per user per month.

Learn More

Callture Reviews Recently Reviewed!
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Clear calls.

July 22, 2022
Mindy Allen

Assistant Marketing Manager

5/5
Overall
5/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Amazing Service

Cons: No cons till now.

Overall Experience:

Customer service is fantastic.

Great Telecom services

May 19, 2022
Benjamin Jones

Logistics Analyst

4.5/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great rates and features for Virtual PBX with Tollfree

Cons: Limited options

Overall Experience:

Callture gave me the best value for service of my toll-free number as well as my fax line.

Completely recommended to use Callture.

May 19, 2022
Melvin Mullen

Assistant Manager

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Really good support.

Cons: I didn't find any issues

Overall Experience:

They are always available in helping you through the initial setups. Will recommend it to anyone.

Hard to communicate with service team

May 19, 2022
Everett Brantley

Supervisor

2.75/5
Overall
3/5
Ease of Use
2/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Low Pricing

Cons: Don't expect satisfaction with their service

Overall Experience:

They rarely if ever pick up phone calls and call forwarding does not work correctly. You have to wait hours to receive a call back from them.

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