VoIP Much Phone Company Reviews
About VoIP Much
VoIP Much is a private internet phone company that delivers phone services to home and business customers over a broadband internet connection. They have experience of over 20 years in handling both Telecom and Information Technology. Since they use their infrastructure and peer with numerous carriers worldwide, they can ensure the quality of phone services they provide.
VoIP Much System Features
More than 30 calling features are available at VoIP Much.
Voicemail Enhanced
- Voicemail message
- Storage of 21 voice mail messages with SOHO accounts
- Storage of 50 voice mail messages with business accounts
- Voicemail anywhere with VoIP Much Access numbers
- Voicemail online
- Voicemail to Email
- Voicemail notification
Calling features
- Free Canada/ USAcalling
- Incoming and outgoing caller ID
- Outbound caller ID
- Three-way conference calling
- call waiting caller ID
- Call forward busy/ No answer
- Call blacklist
- Call hold
- Call screen
- Anonymous call rejection
- Do not disturb
- Outgoing international long-distance block
- Detection of ATA (Analog Terminal Adapter) device and automatic forwarding
- Speed dial
- BYOD
- In-network calling
- Long-distance calling at a low rate
VoIP Much Softphones
- Run many systems- Android, iOS, Mac, Web browser, Windows
- Clone devices can be added.
VoIP Much Access
- Access voicemail
- Place an outgoing call from the account
Virtual Fax Number
- Dedicated number for faxing
- PDF conversion and forwarding
- Online fax control panel
Virtual City Number
- The secondary number on a primary line
- Worldwide availability
Conference Bridge Features:
- Mute/unmute line
- Lock / unlock the conference
- Eject the last caller who joined
- Extend conference
- Increase / decrease conference volume
- Increase / decrease microphone volume
- Music on hold while waiting for the moderator
- Announce total count (optional)
- Announce join/leave (optional)
- Join/Leave tones (optional)
- Record Conference
SIP Trunk Features
- Compatible for direct deployment with a majority of IP PBXs.
- Compatible with TDM PBX or legacy CPE phone system using an IAD or IP media gateway.
- Customization with add-on features.
- Free Canada / USA Calling
- Multiple codecs supported
VoIP Much Phone System Plans and Pricing
Home Phone Service- CAD 9.45/month
- Keep your existing number
- Free Canada / USA calling
- Incoming local number (DID)
- VoIP adapter
- Over 30 calling features
Business Phone service - CAD 17.11 per month
- Keep your existing number
- Free Canada / USA calling
- Incoming local number (DID)
- Over 30 calling features
Conference calling
VoIP Much provides conference calling at a low price for local North American and toll-free numbers. Also, International Toll and toll-free numbers are available in many countries worldwide.
The Standard Plan
Rate: CAD 0/month, 4cents/minute (per caller)
- No contracts
- No per conference fees
- No maximum call lengths
- North America Toll calls for major cities
- North America Toll-Free calls
- International Toll and Toll-Free numbers are available
- Ranges from 2 to 20 participants
- Up to 10 Conference Bridge PIN codes included
The Enterprise Plan
Rate: CAD 10/month, 3 cents/minute (per caller)
- Includes all features in Standard Plan
- Your conference bridge greeting
- North American Toll-Free Number
- Your music is on hold (when waiting)
- Up to 500 participants per conference
- Unlimited unique Conference Bridge PIN codes
- Detailed billing by PIN code
- Record a conference
Simple SIP Trunk pricing:
- CAD 17.11 per channel
- 100+ channels
Virtual PBX pricing
- CAD 17.11 per user+tax
- monthly rate for 2 users (extensions) would be CAD 34.22 /month +tax.
- Toll-Free Numbers are CAD 1 each /month plus CAD 0.03 (3 cents) /minute usage.
- Virtual City Numbers and Virtual Fax Numbers are CAD 2.45 /month per number.
- Clone Accounts are CAD 1.45 /month per device
Pros
- Easy installation
- Excellent call quality
- No need to replace existing wireless handsets
Cons
- The self-service portal lacks some features but serves the basics.
Editorial Verdict
VoIP Much provides solutions to match your needs, whether you're a small company, a mid-sized organization, or a large enterprise. Their communication systems are easy to set up and manage. They include an entire suite of communication tools, an interface, high-definition voice calls, top-rated support teams, etc. It also allows users to take the best features of VoIP Much into their everyday business applications and devices. Integrating VoIP Much into critical business programs will enable employees to save time, simplify communications, and maximize productivity.
Very Good Product
The prices are Great
Director
Pros: Excellent support team.
Cons: No Cons.
Overall Experience:
The prices are great, and the company is vast with pleasant and knowledgable people. So I never hesitate to recommend them.
Satisfied with the services.
VP of Sales
Pros: Cheap and reliable services.
Cons: Residential plan price includes one phone number.
Overall Experience:
You can buy the Analog Telephone Adaptor (ATA) directly through their website.
They were very patient, knowledgeable.
Software Tester
Pros: Excellent customer services.
Cons: No problems till now.
Overall Experience: VoIP Much was able to troubleshoot and fix any issues I had with my phone. The call quality is excellent and I haven't had any issues since. They were very patient, knowledgeable, and didn't make me feel like a bother.
VoIP Much offers excellent technical and customer support
Manager
Pros: Great quality line.
Cons: Additional features like toll-free numbers cost an extra per month.
Overall Experience:
VoIP Much offers excellent technical and customer support. Since I am not a tech-savvy guy, I had fundamental problems and queries. Still, VoIP Much professionals patiently gave clear instructions with good English fluency using terminology that even I understand. I appreciate their work very much.
Best VoIP services
Financial Advisor
Pros: Very responsive.
Cons: The knowledgebase seems a little limited
Overall Experience:
Their business plan includes the home plan features plus IVR, time of day routing, and ring group features.
Fabulous services and quality.
Associate Media Director
Pros: Conference Calling and IVR Phone System services.
Cons: No cons till now.
Overall Experience:
I'm glad I am using this provider, excellent services and features.
If you call internationally often it may be a more compelling option.
Network Administrator
Pros: Fantastic Customer Support
Cons: I found it little expensive.
Overall Experience:
The Canada plan has a local calling area including 1000+ cities across Canada providing unlimited calling.
Uptime is very good.
Digital Marketer
Pros: Great system, great support, great phone calls!
Cons: No cons yet.
Overall Experience: I am a customer of VoIP Much for few years now and I love it. The app is also very easy to use on your phone.
Saving my 100 per month.
Managing Director
Pros: Professional setup process
Cons: Customer Support
Overall Experience:
I've been using VoIPMuch for a couple of months now and I am happy that I switched.
Energetic and Cheerful Assistance
MD
Pros: Set up was easy.
Cons: Sometimes problems in loading comments.
Overall Experience:
I have used VoIP Much Canada for the past three months and received only positive feedback. The installation process was done smoothly with the energetic and cheerful assistance of the tech service. I like the call confirm feature and the phone connections are robust. The online account allows self-help manipulations of the phone features.
I loved my experience with VoIP Much.
Network Expert
Pros: The customer service team is great.
Cons: No problems at all.
Overall Experience: I was a little skeptical about VoIPs in general and the quality of service that I would get, but VoIP Much delivered in every way! The team is great and they are always ready to help with any customer service needs. My call quality never had an issue and their rates can't be beat.
Fantastic services and solutions
Security Manager
Pros: Great customer service.
Cons: Features are limited.
Overall Experience: VoIP Much is a company that has gone above and beyond for me when I had an issue. They helped me out with a call quality issue even though it wasn't their fault. I've never encountered such great customer service before.
The customer service is excellent
Revenue Management Executive
Pros: The quality of sound is even better.
Cons: No problems from VoIP Much.
Overall Experience: They answer all my questions within an hour and are happy to help me with anything I need. The service is excellent, the quality of sound is even better, and they set everything up in a week with no issues whatsoever!
Fine service for this price
Networking Engineer
Pros: The support team is excellent
Cons: No issues till now.
Overall Experience: I was skeptical about VoIP Much at first since this is my first time using a VoIP service. I'm glad to say that it was the best decision I've ever made. The support team is excellent, and the customer service is impeccable. I didn't have to wait for long before I could start using their service.
Always a LIVE person there to help.
Associate Developer
Pros: Their box was easy to setup.
Cons: No regrets till now.
Overall Experience:
Fantastic company with excellent customer support.
ZERO REGRETS.
No problems whatsoever.
Customer Support Executive
Pros: Voicemail is easy to retrieve.
Cons: Sometimes becomes unregistered without warning.
Overall Experience:
The system works well and If the issues remain resolved then I will be a happy customer.
They were terrific
Public Relations Manager
Pros: Fast to respond
Cons: Call quality drops sometimes
Overall Experience: I contacted VoIP Much a while ago to get some help with setting up my voicemail and they were terrific. I couldn't use the service until my phone plan was active, but they were really fast to respond and walked me through everything step by step. The best part is that all I had to do was set up this one voicemail box and then just plug in my company's number - it only took minutes!
High standard of customer care
Graphics Designer
Pros: Customer service is quick.
Cons: Call quality drops sometimes.
Overall Experience:
Facility for porting your existing number free of cost by way of Line Number Port (LNP)
Very clear calls and not a single dropped call so far!
Head of Operations
Pros: Call quality.
Cons: Found it expensive but worth it.
Overall Experience: VoIP Much is the best VoIP app I've found so far. Very clear calls and not a single dropped call so far! So easy to use and the mobile app is only one click away.
Surprised how well this works.
Graphic Design Manager
Pros: Professional process.
Cons: Little expensive.
Overall Experience:
I downloaded the VoIP Much soft phone app and it works perfectly
Have been using VoIP for a few years now.
Accounts Manager
Pros: Reliable
Cons: Less features
Overall Experience:
Very reliable, very quick customer service response time in case of questions.
The mobile app is easy to use
Chief Information Officer
Pros: Not very expensive.
Cons: Limited features
Overall Experience: We switched to VoIP Much 1 year ago and couldn't be happier with the switch. The calls are clear and up time is excellent. The mobile app is easy to use, too!
Tech support were nice and quick
Business Analyst
Pros: Online chat and phone.
Cons: Installation is tricky.
Overall Experience:
Phone quality is as good as land line, very happy with it.
Pleased with the services..
Associate Developer
Pros: Easy number porting .
Cons: Fax setup was a little odd.
Overall Experience:
This VoIP company has got it together, I am having good experience using VoIP Much.
Tech support were nice and quick
Business Analyst
Pros: Online chat and phone.
Cons: Installation is tricky.
Overall Experience:
Phone quality is as good as land line, very happy with it.
Good quality sound and features.
HR Manager
Pros: Sound quality
Cons: Little expensive
Overall Experience:
It took 8 business days to move my phone number from my previous provider to VoipMuch for free.
Good quality sound and features.
HR Manager
Pros: Sound quality
Cons: Little expensive
Overall Experience:
It took 8 business days to move my phone number from my previous provider to VoipMuch for free.
Good Voip Provider
I have been using VoIP Much for the whole year.
Marketing Manager
Pros: Calls are clear
Cons: Little expensive services
Overall Experience: I have been using VoIP Much for the whole year and I have to say it has been a great experience. The calls are clear and the uptime is good. The mobile app is very good and it's easy to use.
I am a huge fan of VoIP Much.
Sales Associate
Pros: Reliable solutions
Cons: Sometimes calls are not clear.
Overall Experience: I am a huge fan of VoIP Much. I have been using it for about two years and I have never had any issues with calls going through or the app not being able to connect. The mobile app is also really good, giving me access to live stats on my service and letting me know when there's an outage.
They were very helpful
Sales Engineer
Pros: Very reliable.
Cons: Sometimes you may find difficulty with the call quality.
Overall Experience: I've been using VoIP Much for a few years and it's been very reliable. I did experience some difficulty with the call quality at first, but that problem was resolved as soon as I contacted their customer service team. They were very helpful, professional and solved my issue with no fuss. I am extremely happy with VoIP Much.
Good quality line
HR Manager
Pros: Phone service and features.
Cons: Customer support.
Overall Experience:
VOIPMuch the line quality is much much better. I call UK a lot and the connection is very clear.
Good features.
Director of Operations
Pros: Helpful folks at customer services.
Cons: Setup is not fluent.
Overall Experience:
Phone works as well as our former mainline provider, and we use our original phones.
Impressive phone quality.
Chief of Operations
Pros: The customer service
Cons: Quite expensive.
Overall Experience:
Big plus is being able to talk to someone and "they" know what they're talking about. Good Services.
Opening tickets with support have failed to fix the issues.
Retail Manager
Pros: Product reliability
Cons: Customer services can be improvised
Overall Experience:
I opted for the 2-line unit because I wanted to be able to activate a second line in the future, using the same unit, and they provide the services regarding it.
Would recommend VoipMuch to anybody.
Network Design Operator
Pros: Reasonable price and hassle free setup.
Cons: They should add more features.
Overall Experience:
They said it is different when you call 911. Their web portal also sometimes does not work.
A good deal overall.
Data Constultant
Pros: Product is good.
Cons: May be they can add more features to their services.
Overall Experience:
I have been with VoIP Much for a 2 years. Their service always amazed me.
Technical support person has been knowledgeable and helpful.
Accounts Specialist
Pros: Customer service.
Cons: Features are less.
Overall Experience:
Incoming faxes are sent to your email address. We don't use the fax service much but it works well when it's needed.
Good features.
Director of Operations
Pros: Helpful folks at customer services.
Cons: Setup is not fluent.
Overall Experience:
Phone works as well as our former mainline provider, and we use our original phones.
Very happy with it.
Managing Director
Pros: Excellent support team.
Cons: They can add more features.
Overall Experience:
Sound quality not bad with some delay sometimes. A good alternative from traditional phone line.
Unlimited calls to Canada.
Junior Development Engineer
Pros: SIP Trunking features are good
Cons: No call Parking.
Overall Experience:
It is an easy system to use, which is helpful when making/accepting calls and also transferring calls or calling extensions internally.
Comes with a mobile app.
Business Analyst
Pros: Affordability.
Cons: Features.
Overall Experience:
If you want more than one phone number, you’ll need to additional money, per month.
Ease of operation.
Financial Advisor
Pros: Technical support
Cons: Does not integrate with your existing business software.
Overall Experience:
Voip Much is reasonably priced compared to other office phone services.
I am a big fan of VoIP Much.
General Manager
Pros: Call quality
Cons: No issues yet.
Overall Experience: I am a big fan of VoIP Much. I had been using another service before, but it was constantly crashing on me, and the call quality was terrible. When I switched to VoIP Much, the call quality and reliability have improved so much! Thanks for such a great service!
Great quality of services.
Business Analyst
Pros: The portal gets hanged sometimes.
Cons: Cannot access the billing.
Overall Experience:
Canadian VoIP provider with good customer service.
The service has been very reliable
Finance Officer
Pros: High call quality
Cons: Features are bit limited.
Overall Experience: I have been using VoIP Much for the past 6 months and I must say, the service has been very reliable - clear connections, high call quality and it's well worth the price. Recently there were some issues with call quality, but I think that's been fixed by now.
I do not need to call technical support very often.
HR Manager
Pros: Technical support is good.
Cons: Call parking feature missing.
Overall Experience:
Voip Much offers pretty much every phone system feature you could need to make and take calls efficiently.
Expanded local area across Canada
Minimum requirement of two users for this plan.
Director of Marketing and Sales
Pros: The basics, like features.
Cons: Uncertainty in the service.
Overall Experience:
Allotted minutes are very less, and also they are not providing any extra features.
Very limited features.
General Manager
Pros: Voice quality.
Cons: Features.
Overall Experience:
Customer service is slow to respond. And they could add more features also.
Setup was a little odd.
Junior Development Manager
Pros: Not very expensive.
Cons: Customer service is not on point.
Overall Experience:
Calls over 5 hours in duration will get be disconnected.
