VoIP Much Phone Company

by VoIP Much Phone Company Reviews

3.6/5
Average Ratings 39 Reviews
Overall
3.6/5
Ease of Use
3.7/5
Customer Service
3.7/5
Provider Details
Starting Price
$17.11 (Business)/Monthly/User
Pricing Details
Talk to sales at: (855) 711 8647
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VoIP Much Phone Company Reviews

About VoIP Much

VoIP Much is a private internet phone company that delivers phone services to home and business customers over a broadband internet connection. They have experience of over 20 years in handling both Telecom and Information Technology. Since they use their infrastructure and peer with numerous carriers worldwide, they can ensure the quality of phone services they provide.

VoIP Much System Features

More than 30 calling features are available at VoIP Much.

Voicemail Enhanced

  • Voicemail message
  • Storage of 21 voice mail messages with SOHO accounts
  • Storage of 50 voice mail messages with business accounts
  • Voicemail anywhere with VoIP Much Access numbers
  • Voicemail online
  • Voicemail to Email
  • Voicemail notification

Calling features

  • Free Canada/ USAcalling
  • Incoming and outgoing caller ID
  • Outbound caller ID
  • Three-way conference calling
  • call waiting caller ID
  • Call forward busy/ No answer
  • Call blacklist
  • Call hold
  • Call screen
  • Anonymous call rejection
  • Do not disturb
  • Outgoing international long-distance block
  • Detection of ATA (Analog Terminal Adapter) device and automatic forwarding 
  • Speed dial
  • BYOD
  • In-network calling
  • Long-distance calling at a low rate

VoIP Much Softphones

  • Run many systems- Android, iOS, Mac, Web browser, Windows
  • Clone devices can be added.

VoIP Much Access

  • Access voicemail
  • Place an outgoing call from the account

Virtual Fax Number

  • Dedicated number for faxing
  • PDF conversion and forwarding
  • Online fax control panel

Virtual City Number

  • The secondary number on a primary line
  • Worldwide availability

Conference Bridge Features:

  • Mute/unmute line
  • Lock / unlock the conference
  • Eject the last caller who joined
  • Extend conference 
  • Increase / decrease conference volume
  • Increase / decrease microphone volume
  • Music on hold while waiting for the moderator 
  • Announce total count (optional)
  • Announce join/leave (optional)
  • Join/Leave tones (optional)
  • Record Conference

SIP Trunk Features

  • Compatible for direct deployment with a majority of IP PBXs.
  • Compatible with TDM PBX or legacy CPE phone system using an IAD or IP media gateway.
  • Customization with add-on features.
  • Free Canada / USA Calling
  • Multiple codecs supported

VoIP Much Phone System Plans and Pricing

Home Phone Service- CAD $9.45/month

  • Keep your existing number
  • Free Canada / USA calling
  • Incoming local number (DID)
  • VoIP adapter
  • Over 30 calling features

Plus + Option for $10/ month

  • Expanded local calling area
  • Free international calling
  • Easy to set up
  • Great low rates

Business Phone service - CAD $17.11/month

  • Keep your existing number
  • Free Canada / USA calling
  • Incoming local number (DID)
  • Over 30 calling features

Conference calling

VoIP Much provides conference calling at a low price for local North American and toll-free numbers. Also, International Toll and toll-free numbers are available in many countries worldwide.

The Standard Plan

Rate: $0 /month, 4 cents /minute (per caller)

  • No contracts
  • No per conference fees
  • No maximum call lengths
  • North America Toll calls for major cities
  • North America Toll-Free calls
  • International Toll and Toll-Free numbers are available
  • Ranges from 2 to 20 participants
  • Up to 10 Conference Bridge PIN codes included

The Enterprise Plan

Rate: $10 /month, 3 cents /minute (per caller)

  • Includes all features in Standard Plan
  • Your conference bridge greeting
  • North American Toll-Free Number 
  • Your music is on hold (when waiting)
  • Up to 500 participants per conference
  • Unlimited unique Conference Bridge PIN codes
  • Detailed billing by PIN code
  • Record a conference

Simple SIP Trunk pricing:

  • $17.11 per channel (concurrent call)
  • 100+ channels

Virtual PBX pricing

  • $17.11 per user (extension) +tax, no contract
  • monthly rate for 2 users (extensions) would be $34.22 /month +tax.
  • Toll-Free Numbers are $1 each /month plus $0.03 (3 cents) /minute usage.
  • Virtual City Numbers and Virtual Fax Numbers are $2.45 /month per number. 
  • Clone Accounts are $1.45 /month per device

Pros

  • Easy installation
  • Excellent call quality
  • No need to replace existing wireless handsets

Cons

  • The self-service portal lacks some features but serves the basics.

Editorial Verdict

VoIP Much provides solutions to match your needs, whether you're a small company, a mid-sized organization, or a large enterprise. Their communication systems are easy to set up and manage. They include an entire suite of communication tools, an interface, high-definition voice calls, top-rated support teams, etc. It also allows users to take the best features of VoIP Much into their everyday business applications and devices. Integrating VoIP Much into critical business programs will enable employees to save time, simplify communications, and maximize productivity.

VoIP Much Phone Company Reviews Recently Reviewed!
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Very Good Product

August 1, 2022
Andrew Lopez

Marketing Manager

5/5
Overall
5/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Incredible Customer support

Cons: There is a tough usage policy.

The prices are Great

July 22, 2022
Kate Mitchell

Director

4.5/5
Overall
5/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent support team.

Cons: No Cons.

Overall Experience:

The prices are great, and the company is vast with pleasant and knowledgable people. So I never hesitate to recommend them.

Satisfied with the services.

July 22, 2022
Mario Moore

VP of Sales

4.5/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap and reliable services.

Cons: Residential plan price includes one phone number.

Overall Experience:

You can buy the Analog Telephone Adaptor (ATA) directly through their website.

Best VoIP services

July 22, 2022
Delia Leblanc

Financial Advisor

4.25/5
Overall
4/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Very responsive.

Cons: The knowledgebase seems a little limited

Overall Experience:

Their business plan includes the home plan features plus IVR, time of day routing, and ring group features.

Fabulous services and quality.

July 22, 2022
Ann Andrade

Associate Media Director

4.25/5
Overall
5/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Conference Calling and IVR Phone System services.

Cons: No cons till now.

Overall Experience:

I'm glad I am using this provider, excellent services and features.

If you call internationally often it may be a more compelling option.

July 22, 2022
John Nash

Network Administrator

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Fantastic Customer Support

Cons: I found it little expensive.

Overall Experience:

The Canada plan has a local calling area including 1000+ cities across Canada providing unlimited calling.

VoIP Much offers excellent technical and customer support

July 22, 2022
Opal Porter

Manager

4.25/5
Overall
4/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Great quality line.

Cons: Additional features like toll-free numbers cost an extra per month.

Overall Experience:

VoIP Much offers excellent technical and customer support. Since I am not a tech-savvy guy, I had fundamental problems and queries. Still, VoIP Much professionals patiently gave clear instructions with good English fluency using terminology that even I understand. I appreciate their work very much.

Saving my 100 per month.

August 1, 2022
Cheryl Moorer

Managing Director

4.25/5
Overall
5/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Professional setup process

Cons: Customer Support

Overall Experience:

I've been using VoIPMuch for a couple of months now and I am happy that I switched.

ZERO REGRETS.

August 1, 2022
Jennifer Britt

VP of Marketing

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent support.

Cons: No cons till yet.

Overall Experience:

Very happy with the calling features.

Always a LIVE person there to help.

July 29, 2022
Ernestine Johnson

Associate Developer

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Their box was easy to setup.

Cons: No regrets till now.

Overall Experience:

Fantastic company with excellent customer support.

Energetic and Cheerful Assistance

July 22, 2022
Jena Rob

MD

4/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Set up was easy.

Cons: Sometimes problems in loading comments.

Overall Experience:

I have used VoIP Much Canada for the past three months and received only positive feedback. The installation process was done smoothly with the energetic and cheerful assistance of the tech service. I like the call confirm feature and the phone connections are robust. The online account allows self-help manipulations of the phone features.

Have been using VoIP for a few years now.

August 1, 2022
Roland Huber

Accounts Manager

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliable

Cons: Less features

Overall Experience:

Very reliable, very quick customer service response time in case of questions.

Surprised how well this works.

August 1, 2022
Patricia Ellison

Graphic Design Manager

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Professional process.

Cons: Little expensive.

Overall Experience:

I downloaded the VoIP Much soft phone app and it works perfectly

No problems whatsoever.

August 1, 2022
Larry Young

Customer Support Executive

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Voicemail is easy to retrieve.

Cons: Sometimes becomes unregistered without warning.

Overall Experience:

The system works well and If the issues remain resolved then I will be a happy customer.

High standard of customer care

August 1, 2022
Edna Niehaus

Graphics Designer

3.75/5
Overall
3/5
Ease of Use
5/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service is quick.

Cons: Call quality drops sometimes.

Overall Experience:

Facility for porting your existing number free of cost by way of Line Number Port (LNP)

Good quality sound and features.

July 29, 2022
Hanh Moore

HR Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Sound quality

Cons: Little expensive

Overall Experience:

It took 8 business days to move my phone number from my previous provider to VoipMuch for free.

Tech support were nice and quick

July 29, 2022
Rachel Curry

Business Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Online chat and phone.

Cons: Installation is tricky.

Overall Experience:

Phone quality is as good as land line, very happy with it.

Good Voip Provider

July 29, 2022
Stephen Dixon

Data Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap.

Cons: No cons till yet

Overall Experience:

Fantastic service provided and value for money!

Tech support were nice and quick

July 29, 2022
Rachel Curry

Business Analyst

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Online chat and phone.

Cons: Installation is tricky.

Overall Experience:

Phone quality is as good as land line, very happy with it.

Very happy with it.

July 29, 2022
Donald Stiles

Managing Director

3.5/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Excellent support team.

Cons: They can add more features.

Overall Experience:

Sound quality not bad with some delay sometimes. A good alternative from traditional phone line.

Good quality sound and features.

July 29, 2022
Hanh Moore

HR Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Sound quality

Cons: Little expensive

Overall Experience:

It took 8 business days to move my phone number from my previous provider to VoipMuch for free.

Good features.

July 29, 2022
Bryan McAnally

Director of Operations

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Helpful folks at customer services.

Cons: Setup is not fluent.

Overall Experience:

Phone works as well as our former mainline provider, and we use our original phones.

Good features.

July 29, 2022
Bryan McAnally

Director of Operations

3.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Helpful folks at customer services.

Cons: Setup is not fluent.

Overall Experience:

Phone works as well as our former mainline provider, and we use our original phones.

Technical support person has been knowledgeable and helpful.

July 29, 2022
Clifton Alvarado

Accounts Specialist

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Customer service.

Cons: Features are less.

Overall Experience:

Incoming faxes are sent to your email address. We don't use the fax service much but it works well when it's needed.

A good deal overall.

August 1, 2022
Philip Churchill

Data Constultant

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Product is good.

Cons: May be they can add more features to their services.

Overall Experience:

I have been with VoIP Much for a 2 years. Their service always amazed me.

Would recommend VoipMuch to anybody.

August 1, 2022
Ryan Krall

Network Design Operator

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reasonable price and hassle free setup.

Cons: They should add more features.

Overall Experience:

They said it is different when you call 911. Their web portal also sometimes does not work.

Opening tickets with support have failed to fix the issues.

August 1, 2022
Phillip Hayes

Retail Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Product reliability

Cons: Customer services can be improvised

Overall Experience:

I opted for the 2-line unit because I wanted to be able to activate a second line in the future, using the same unit, and they provide the services regarding it.

Impressive phone quality.

August 1, 2022
Arthur Vasquez

Chief of Operations

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The customer service

Cons: Quite expensive.

Overall Experience:

Big plus is being able to talk to someone and "they" know what they're talking about. Good Services.

Pleased with the services..

August 1, 2022
Alice Hodge

Associate Developer

3.5/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Easy number porting .

Cons: Fax setup was a little odd.

Overall Experience:

This VoIP company has got it together, I am having good experience using VoIP Much.

Good quality line

August 1, 2022
William Smith

HR Manager

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
4/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Phone service and features.

Cons: Customer support.

Overall Experience:

VOIPMuch the line quality is much much better. I call UK a lot and the connection is very clear.

Ease of operation.

July 29, 2022
Wendy Lucy

Financial Advisor

3.25/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Technical support

Cons: Does not integrate with your existing business software.

Overall Experience:

Voip Much is reasonably priced compared to other office phone services.

Comes with a mobile app.

July 29, 2022
Jim Curran

Business Analyst

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
2/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordability.

Cons: Features.

Overall Experience:

If you want more than one phone number, you’ll need to additional money, per month.

Unlimited calls to Canada.

July 29, 2022
Ronald Greenhaw

Junior Development Engineer

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: SIP Trunking features are good

Cons: No call Parking.

Overall Experience:

It is an easy system to use, which is helpful when making/accepting calls and also transferring calls or calling extensions internally.

Great quality of services.

August 1, 2022
Suzanne McCormack

Business Analyst

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The portal gets hanged sometimes.

Cons: Cannot access the billing.

Overall Experience:

Canadian VoIP provider with good customer service.

I do not need to call technical support very often.

July 29, 2022
Charles Bruhn

HR Manager

3.25/5
Overall
3/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Technical support is good.

Cons: Call parking feature missing.

Overall Experience:

Voip Much offers pretty much every phone system feature you could need to make and take calls efficiently.

Expanded local area across Canada

July 29, 2022
Jean Gatti

Customer Support Executive

2.5/5
Overall
2/5
Ease of Use
3/5
Customer Support
2/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Cheap.

Cons: Features are very less.

Overall Experience:

So far not a good experience.

Minimum requirement of two users for this plan.

August 1, 2022
Keith Alvarado

Director of Marketing and Sales

2.5/5
Overall
2/5
Ease of Use
2/5
Customer Support
3/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: The basics, like features.

Cons: Uncertainty in the service.

Overall Experience:

Allotted minutes are very less, and also they are not providing any extra features.

Very limited features.

August 1, 2022
Jane Selman

General Manager

2.5/5
Overall
3/5
Ease of Use
3/5
Customer Support
2/5
Features & Functionality
2/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Voice quality.

Cons: Features.

Overall Experience:

Customer service is slow to respond. And they could add more features also.

Setup was a little odd.

August 1, 2022
William Ellis

Junior Development Manager

2.5/5
Overall
3/5
Ease of Use
2/5
Customer Support
2/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Not very expensive.

Cons: Customer service is not on point.

Overall Experience:

Calls over 5 hours in duration will get be disconnected.

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