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Intulse

by Intulse

3.9/5
Average Ratings 4 Reviews
Overall
3.9/5
Ease of Use
4.3/5
Customer Service
4.0/5
Provider Details
Starting Price
US$20/Monthly/User
Pricing Details
Talk to sales at: 717-839-5000
Intulse reviews

Intulse Reviews, Features & Pricing

About Intulse

Intulse is a comprehensive cloud-based VoIP solution for small to midsize businesses seeking to enhance their communication infrastructure. The platform offers many features, including team collaboration, call queue management, conference calling, voicemail, number porting, and insightful reporting. Designed with user-friendliness, it facilitates seamless integration with numerous third-party CRM platforms, elevating the efficiency of inbound and outbound communications by enabling businesses to manage and update contact information effortlessly. With its robust functionality and flexible integration capabilities, Intulse is poised to revolutionize how organizations handle their communication needs.

Intulse Features

Intulse offers the following features:

  • App & Management Dashboard: Easily manage business communications via a user-friendly app available on desktops, tablets, and smartphones (iOS & Android).
  • Intulse Meetings: Host online meetings directly within the Intulse App, eliminating the need for multiple platforms and streamlining remote work and telecommuting.
  • CRM Integrations: Enhance business operations with CRM integrations, syncing call data with customer profiles for improved engagement and efficiency.
  • Professional Voice Recordings: Elevate your company's image with professional voice recordings for greetings and messages, impressing callers with a polished first impression.
  • VoIP Network: Rely on a quality-optimized VoIP network using QoS to prioritize voice traffic, ensuring clear and uninterrupted calls.

Intulse Plans and Pricing

The Intulse pricing structure is given below:

Basic Plan- US$20 per user per month

  • Built for 50+ users
  • Intulse soft-phone App
  • Time-based Routing
  • Virtual Receptionist
  • Conference calling
  • Simple Call Transfers
  • Call Recording

Plan- US$26 per user per month

  • Built for 25-49 users
  • Intulse soft-phone App
  • Time-based Routing
  • Virtual Receptionist
  • Conference calling
  • Simple Call Transfers
  • Call Recording

Plan- US$28 per user per month

  • Built for 10-24 users
  • Intulse soft-phone App
  • Time-based Routing
  • Virtual Receptionist
  • Conference calling
  • Simple Call Transfers
  • Call Recording

Plan- US$37 per user per month

  • Built for 2-4 users
  • Intulse soft-phone App
  • Time-based Routing
  • Virtual Receptionist
  • Conference calling
  • Simple Call Transfers
  • Call Recording

Editorial Verdict

Intulse is a highly versatile and efficient cloud-based VoIP solution designed to streamline business communications with its intuitive app, seamless CRM integrations, and superior call quality. It is suitable for businesses aiming to enhance their communication infrastructure.

Intulse Reviews Recently Reviewed!
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Customer support was commendable

2024-06-07
Idella

Division Executive

4.5/5
Overall
5/5
Ease of Use
5/5
Customer Support
5/5
Features & Functionality
3/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Call quality

Cons: Cost

Overall Experience:

The initial setup required technical expertise, making it difficult for non-technical users. The user interface was hard to navigate. While the call quality and customer support were commendable, the usability challenges and higher costs make it hard to recommend the service without reservations.

The user interface must be improved

2024-06-07
Lori

CEO

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
5/5
Features & Functionality
2/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Call quality

Cons: Higher cost

Overall Experience:

I used Intulse's VoIP phone system for my small business. The call quality is impressive. However, the initial setup was quite technical, and it took a while to integrate with other software. There are occasional delays in receiving voicemails, which can be frustrating. The user interface isn't intuitive, and the service is a bit pricier than other options.

User Interface needs customization options

2024-06-12
Deborah

Quality Analyst

3.75/5
Overall
4/5
Ease of Use
4/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Integrated communication channels

Cons: Minor glitches, Frequent updates required

Overall Experience:

Using Intulse's UCaaS platform has enhanced our team's collaboration. However, the mobile app has minor glitches, and the user interface could use more customization options. Frequent updates are required, which is inconvenient. Some features are difficult to access, and limited training resources are available. While the integrated communication channels are helpful, these issues must be addressed for a better user experience.

Learning advanced features needs more time

2024-06-10
Tameka Williams

Supplier

3.5/5
Overall
4/5
Ease of Use
3/5
Customer Support
3/5
Features & Functionality
4/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Reliability

Cons: Call drops, Support response time

Overall Experience:

We implemented Intulse's hosted PBX system in our medium-sized business. While the system is generally reliable, the cost is higher than some competitors. Learning to use the advanced features took considerable time, and we've experienced occasional call drops. The customization options are limited, and support response times are slow during peak hours.

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