Talkroute Reviews, Features & Pricing
About Talkroute
Talkroute transforms your business communication with a powerful virtual phone system, making it seamless to manage voicemails, route calls, and engage customers across multiple channels. Elevate customer service with custom greetings, streamline call management with advanced routing options, and connect effortlessly using virtual numbers for SMS or MMS messaging.
Talkroute Features
Talkroute offers the following features:
- Call Forwarding & Routing: Direct calls efficiently to the right person or department, ensuring no call goes unanswered.
- Text Messaging: Engage in two-way text conversations with your customers directly from the app for instant communication.
- Meetings: Schedule and join virtual meetings easily, facilitating collaboration and decision-making.
- Apps: Access Talkroute's powerful features on the go with our mobile and desktop applications.
- Menus: Create dynamic call menus to guide callers through options, enhancing their experience.
- Extensions: Assign extensions to team members for direct dialing, simplifying internal and external communication.
- Call Recording: Record calls for quality assurance, training, or compliance.
- Voicemail: Customize voicemail greetings and manage messages for efficient follow-up.
- Live Call Transfer: Transfer calls to another team member without disconnecting, ensuring seamless customer service.
- Custom Greetings: Craft personalized greetings with our Voice Studio to reflect your brand's voice.
- Users & Permissions: Control access and permissions, tailoring the system to your team’s needs.
- Call Stacking: Manage high call volumes efficiently without losing any calls.
- Caller ID: Know who's calling with advanced caller ID features, allowing personalized greetings.
- Voice Studio: Professional voice talent to record your greetings, ensuring a polished first impression.
- Reporting: Gain insights into call patterns, volumes, and team performance with comprehensive reporting tools.
- Virtual Receptionist: Automate call answering and routing with a virtual receptionist
Talkroute Plans and Pricing
The Talkroute pricing structure is given below:
Basic Plan- US$19 per user per month
- 1 Number
- 1 Mailbox
- Unlimited Calling
- Text Messaging
- Video Meetings
- Call Forwarding & Routing
- Desktop, Mobile, & Web Apps
- 24/7 Support
Plus Plan- US$39 per user per month
- 2 Numbers
- 3 Mailboxes
- Menu
- Single Digit Extensions
- Simultaneous Ring
- Live Call Transfer
- Hours of Operation
Pro Plan- US$59 per user per month
- 3 Numbers
- 10 Mailboxes
- Submenus
- Multi-Digit Extensions
- Call Recording
- Scheduled Call Forwarding
- Reporting
- Voice Studio
- BAA
Enterprise Plan- Contact vendor for pricing
- 10+ Numbers
- 20+ Mailboxes
- SLA
- Account Management
Editorial Verdict
Talkroute is a comprehensive communication solution for businesses seeking an all-in-one platform to streamline calls, messages, and meetings. Its robust features and user-friendly interface make it an indispensable tool for enhancing customer service and team collaboration.
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