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Phone.com

by Phone.com

4.5/5
Average Ratings 2 Reviews
Overall
4.5/5
Ease of Use
5.0/5
Customer Service
5.0/5
Provider Details
Starting Price
US$14.99/Monthly/User
Pricing Details
Talk to sales at: (877) 746-6310
Phone.com

Phone.com Reviews, Features & Pricing

About Phone.com

Phone.com transforms the way entrepreneurs and growing businesses communicate, offering a cloud-based phone system that combines the sophistication of a big enterprise system with the simplicity and affordability needed by modern businesses. With no hardware setup required, our solution enables you to take and manage calls from your mobile device, PC, or IP desk phone, ensuring connectivity wherever you are. Enjoy features like versatile voice services, customizable packages, round-the-clock expert support, and continuous software updates. Phone.com is your gateway to a modern, agile business communication system designed to elevate your business's professionalism and reach in today's fast-paced world.

Phone.com Features

Phone.com offers the following features:

  • Audio Conferencing: Host audio conferences with up to 300 participants in HD Voice quality. Our easy-to-set-up conference bridge brings global participants together with dedicated numbers and password protection.
  • Call Analytics: Gain insights with an account-wide snapshot of your call data. Track performance caller trends and optimize your operations with detailed analytics and visual graphs.
  • Call Blocking & Forwarding: Take control with easy options to block unwanted callers or forward calls to any number worldwide, ensuring you're always reachable where it matters.
  • Call Handling: Personalize how you manage incoming calls with rules based on caller ID, time of day, or day of the week, ensuring calls are always routed to the right place.
  • Call Logs & Notifications: Stay informed with detailed logs of all call activities and customizable notifications for incoming calls delivered via email and/or SMS.
  • Call Recording: For Pro users, enjoy included call recording or opt-in at $7.99/month for other plans. Manage settings easily in your online account for complete control over your call records.
  • Call Features: From call screening to transfer and Wait to caller ID customization, Phone.com equips your business with the features needed to handle calls professionally and efficiently.

Phone.com Plans and Pricing

The Phone.com pricing structure is given below:

Basic Plan- US$14.99 per user per month

  • 500 Pooled Minutes*
  • 1 Phone number per account
  • Video conferencing with: 10 participants
  • Mobile and Web apps
  • 50 Standard Voice Features

Plus Plan- US$21.99 per user per month

  • Unlimited Minutes*
  • 1 Phone number per user
  • Conversational text messaging*
  • Video conferencing with: 25 participants
  • HIPAA Compliant
  • Video Recording
  • IP Desk Phone Compatible
  • Voicemail Transcription

Pro Plan- US$31.99 per user per month

  • Call Recording
  • Call Analytics
  • CRM Integration
  • Video conferencing with: 100 participants
  • HiFi transcription
  • Whiteboard
  • Live streaming (YouTube)

Editorial Verdict

Phone.com emerges as a standout choice for entrepreneurs and growing businesses seeking a versatile and cost-effective communication solution. Its robust suite of features, from advanced call handling to seamless application integration, positions it as an essential tool for companies aiming to enhance their professional image and operational efficiency. With its user-friendly interface and 24/7 expert support, Phone.com is the smart choice for any business ready to elevate its communication strategy.

Phone.com Reviews Recently Reviewed!
Sort by:

Feature enhancement is required

2024-07-18
Lily

Web Analyst

4.5/5
Overall
5/5
Ease of Use
5/5
Customer Support
3/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: Affordable Pricing

Cons: Limited Advanced Features

Overall Experience:

It offers affordable pricing plans with a range of features. However, compared to enterprise-level VoIP providers, it has limited advanced features.

Call issues needs resolution

2024-07-19
Jack

Supplier

4.5/5
Overall
5/5
Ease of Use
5/5
Customer Support
3/5
Features & Functionality
5/5
Value for Money
Likelihood to Recommend
Not Likely
Extremely Likely

Pros: User-Friendly Interface

Cons: Call Routing Issues

Overall Experience:

Phone.com has a user-friendly mobile app and web-based dashboard. We occasionally experienced issues with call routing and call forwarding.

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